“Went inside to order, it was fairly busy around lunch time. Staff were visibly stressed and didn't seem to have any sort of flow or roles or any system or any sort. Everyone was friendly, but clueless.. your saving grace was Teo, who was basically running the show alone. I waited over 10 minutes for food while watching his 7+ coworkers mess up orders, half make orders, ignore customers at the counter etc. Teo helped everyone else while doing his own job, was the only one communicating with guests, apologizing for the wait and keeping a smile on through it all. He had not much help and was the only reason people were getting their orders at all. This young man is clearly an asset to your store and I hope that you show him your gratitude.“
“Went inside to order, it was fairly busy around lunch time. Staff were visibly stressed and didn't seem to have any sort of flow or roles or any system or any sort. Everyone was friendly, but clueless.. your saving grace was Teo, who was basically running the show alone. I waited over 10 minutes for food while watching his 7+ coworkers mess up orders, half make orders, ignore customers at the counter etc. Teo helped everyone else while doing his own job, was the only one communicating with guests, apologizing for the wait and keeping a smile on through it all. He had not much help and was the only reason people were getting their orders at all. This young man is clearly an asset to your store and I hope that you show him your gratitude.“