Tim Hortons in Greater Sudbury

“Thank you so much for delivering my order. I was skeptical at first, because the order was for someone else, and at an outdoor event, but it worked! We used the Tim Hortons delivery app, and she got her food! Thank you so much delivery driver Andrew James ! You guys are awesome 👍“

“Dale is by far, the best man on earth. Canadian born, live in Colorado now and miss Tim Hortons every day. Dale hooked us up on our long drive home to Colorado with Timbits, coffee, and sweet treats. Thank you Dale and all that you do! <3 you’ve made our Canadian hearts very happy!!“

“Great experience every time I visit this Tim Hortons. The staff are polite, efficient, and very welcoming. The service is fast even during busy hours, and everything is fresh and well prepared. It’s clear the team works very hard to keep customers happy.“

“I visit this Tim Hortons quite often and the experience is always great. The staff are very friendly, hardworking, and professional. Even during busy hours, they handle everything quickly while still being polite and welcoming to customers. The coffee is always fresh and the food is prepared well. The store is also clean and organized, which makes it a comfortable place to stop by. You can really see the effort the team puts in to provide good service. Highly recommend this location!“

“Relatively quick service. However, there have been a number of times I've ordered multiple food items, and I have to ask to have it put in a bag.

Please don't hand me 4 things while I have a drink in my other hand. I get you want to be quick and serve others but it takes longer for me to ask you for a bag when you could have done it in the first place.“

“Another good Tim’s experience. I still think this franchise has gone too “American”. I understand they want growth but they need to focus on the core values and business that got them to where they are.

Did not use the washroom at this Tim’s but that can sometimes be a bad experience at many locations. Maybe next time!“

“I had a great experience at Tim Hortons thanks to Roop. He provided exceptional customer service from the moment I walked in. He was friendly, polite, and patient, making sure my order was accurate and served quickly. His positive attitude and professionalism really stood out and made my visit enjoyable. It's employees like Roop who make customers want to come back. Thank you, Roop, for your excellent service—keep up the fantastic work!“

“Stopped by with an order for two steeped teas and they were out of tea by the second but told us they would brew it up fresh. Drove around and got back in line and picked it up and then my friend who was driving drove into the snowbank at the end of the drive threw. We had a great time. Fantastic service. Thanks for the laughs.“

“Best Tim Hortons in town! The staff here is incredible, I go out of my way to come here for the friendly service and to know my coffee is always made, how I love it. Heth, Elli, Tirth, Farzana and little T, know my order before I even speak and they have become, bright, familiar faces I look forward to seeing everyday! Clean, fast and efficient. Just how a drive thru should be!!“

“I had a great experience at the Tim Hortons drive-thru yesterday! The service was fast, friendly, and efficient. My order was prepared correctly, and the staff greeted me with a smile, which made my day. I especially appreciate the excellent customer service provided by Sukhpreet. She was polite, professional, and made sure everything was perfect. It's always nice to be served by someone who genuinely cares about the customer experience. Thank you, Sukhpreet, and the entire team for the wonderful service. I'll definitely be coming back!“

“Had a great experience with Lovepreet’s service. Very professional, friendly, and helpful throughout the whole process. Everything was handled smoothly and on time. I Highly recommend to anyone looking for reliable and quality service. Thank you, Lovepreet!“

“Overall, I had a good experience at this Tim Hortons. The staff were polite and friendly, the location is convenient, and the coffee was good. I also really enjoyed the pizza. ☕🍕

The cheese in my sandwich was a little cold, and a few of the tables needed better cleaning. I hope these small things improve in the future. Overall, it’s a good location with friendly staff, and I’ll visit again.“