Tim Hortons

Name: Tim Hortons
Address: 35 King St E, Hamilton, Ontario, L8N 4A9, Canada
Telephone: (905) 540-1533
Price range: $
Rating: 2.4

$ • Coffee Shops

Hours:
35 King St E, Hamilton
(905) 540-1533

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About Tim Hortons

Tim Hortons, a popular Canadian coffee and donut chain, has a diverse range of experiences at its various locations. At one location opposite Gore Park, the staff was pleasant, and the medium dark roast with milk met expectations. The outlet had a unique display case called 'There's Snowplace Like Tims,' showcasing various Tim Hortons merchandise, demonstrating the brand's creativity.

However, at another Tim Hortons location, the service quality seemed to be inconsistent. While the presence of a District Manager appeared to be improving the overall service, the reviewer's experience was less than satisfactory. The coffee was made with milk instead of cream, and the staff response was confrontational rather than the expected "trained customer service." The reviewer, a regular customer who tips well, expressed disappointment and recommended retraining the staff or finding a stronger team.

Conversely, a third Tim Hortons location was praised for its exceptional service. The staff were described as "absolutely incredible," always pleasant and professional, even on difficult days. This location was noted for keeping its machines well-stocked and fresh, with the added bonus of occasionally providing extra Timbits. The only downsides mentioned were the small size of the outlet and its limited operating hours on weekdays only.