Tim Hortons in Hanover

“I always have an amazing experience at this location i often am greeted by a friendly employees named Krishna in the morning she greets me with a friendly smile and if she sees me coming across the parking lot my coffee is already waiting for me on the counter it is fresh and perfect every time and upon leaving she tells me to have a good day what a better way to start your day with a great coffee and a smile the store is very clean the food and drinks are made right all the staff are amazing people i cant say enough good things about this location and the staff this is the only location i will go to for know on thank you Krishna and staff for a great start to my day“

“I had an issue at this location yesterday afternoon. I don’t like to file complaints but I did this time and I send a message to customer service. I received a response from the location manager in a very timely manner and she corrected the error immediately and assured training will take place to avoid the same happening again. Now that’s a great manager, resolved the problem and help employees understand how to avoid a reoccurrence. Mistakes happen, but the efficiency, kindness and fast response of the manager was outstanding.“