Starbucks Coffee Company
$ • Coffee Shops, CafeAbout Starbucks
Starbucks Reviews
163 ratings
Share your opinion about Starbucks Coffee Company
Always friendly service, speedy, and offers a clean dinning experience.
I really like this Starbucks and the staff are fantastic. Big BUT, I'm very disappointed that they've decided to close earlier as I only used to get there between 9:30 and 10 before the gym. Especially since they started closing early, starting at summer when people tend to be out much later.
I love Starbucks!!
Hours
| Monday | 5:30AM - 9:30PM |
| Tuesday | 5:30AM - 9:30PM |
| Wednesday | 5:30AM - 9:30PM |
| Thursday | 5:30AM - 9:30PM |
| Friday | 5:30AM - 9:30PM |
| Saturday | 5:30AM - 9PM |
| Sunday | 5:30AM - 9PM |
Starbucks Coffee Company offers a generally welcoming and friendly environment with helpful staff and a relaxed atmosphere. Many customers appreciate the quick service and the convenience of the location, which is near the DriveTest center and offers ample parking. Despite the busy drive-thru, orders are usually taken and delivered efficiently, and staff members are often described as happy, welcoming, and informative.
However, experiences with order accuracy vary. Some customers report occasional mistakes, such as their regular coffee being missed or their orders being delayed, sometimes taking up to 15 minutes to receive. One customer shared a disappointing experience with a double cortado, which was not only served late but also tasted burnt and was unworth the price paid. This caused frustration, especially when time was tight.
Customer service receives high praise, with staff going out of their way to help, fix mistakes, and ensure a positive experience. One staff member was specifically commended for exceptional service during a study session, demonstrating a helpful and friendly attitude that encourages repeat visits. The store is noted for its cleanliness and a sense of community, with some customers expressing their preference over other coffee chains.
Overall, Starbucks Kingston is seen as a reliable spot for good drinks and friendly service, though occasional delays and order issues can occur. The staff's helpfulness and the store's inviting atmosphere make it a popular choice for regular visits.