Tim Hortons
$ • Coffee Shops, Bakery, Donuts
Hours:
681 John Counter Blvd, Kingston
(613) 542-6555
About Tim Hortons
Customers' Favorites
Breakfast Sandwich
Tim Hortons Reviews
Ratings
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
Tim Hortons, a popular Canadian coffee and donut chain, has received mixed reviews from its customers. While the service has improved in recent months, with friendly and clean staff, there have been some issues with the quality of the coffee. Some customers have had to return their coffee multiple times due to it tasting like "hot cream water" or being too creamy, indicating potential issues with the preparation or reuse of coffee grounds.
However, one customer had a positive experience, praising the excellent customer service provided by an employee named Noris. This employee was described as being "pure sunshine," helpful, polite, engaging, and efficient, setting an example for how customer service should be delivered.
On the other hand, another customer had a disappointing experience at the drive-thru, witnessing a rude interaction between employees. The customer described a coworker snatching a bag from the employee at the window in a disrespectful manner, which the customer felt was unacceptable.
Overall, Tim Hortons seems to provide a mixed experience, with some locations and employees delivering excellent service, while others struggle with consistency in coffee quality and employee behavior.