Tim Hortons
$ • Coffee Shops
Hours:
260 Bleams Rd, Kitchener
(519) 748-4950
About Tim Hortons
Customers' Favorites
Double Double and Blueberry Muffin
Chicken Noddle Soup
Tim Hortons Reviews
Ratings
Menu
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Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Tim Hortons is known for its delicious pizza and friendly staff. The previous employees were efficient and made customers feel valued. However, there have been recent changes in staff and service standards, leading to longer wait times and some decrease in quality. The drive-thru service has been slow, with employees not moving quickly, causing delays. Despite this, there are still standout staff members like Ishita, who provides exceptional service and enhances the overall experience. Customers also appreciate that this location keeps the washrooms open, which is important for many. They enjoy the strawberry jelly doughnuts and appreciate that the restaurant is open 24 hours a day, hitting almost every point for some visitors. However, some experiences have included getting the wrong order or waiting longer than expected, as seen when a customer waited 10 minutes for donuts and left without receiving them due to the busy period. Customers hope for a return to the old standard of service and the rehiring of past employees to improve their experience at Tim Hortons.