McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2020 Jane St, North York
(416) 248-6648
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McDonald's Reviews
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We drive 3 hours from home to doctors and hospital appointments in Toronto and this is one McDonald's we always go to. It didn't matter what time we get there whether it is breakfast time, lunch time or supper or just coffee time, we always get the same friendly service, fast and accurate. I love my fries hot, I didn't have to tell that during our ordering and that's exactly what we get. Thank you so much. Keep up the good work and stay pleasant and kind. We all have difficulty...read full review
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in North York Also Viewed
This McDonald's restaurant has recently been renovated and is large, clean, and equipped with a new layout that looks amazing. The staff generally are courteous and friendly, providing kind service at times. However, experiences with customer service vary. Some customers have encountered rude behavior at the drive-thru microphone, while others were pleased with the helpfulness of certain team members, such as Edison, who was patient and kind during a kiosk incident. The team, including managers, can sometimes be unresponsive to customer complaints, with some managers lacking people skills and not listening well to issues raised by customers.
A common concern is the treatment of drive-thru customers, especially regarding French fries, which should stand upright in the container and be filled full, but often are not. Customers feel they are being ripped off when fries are not filled properly, and they believe staff may do this to save money, which they find unfair. Additionally, the drive-thru experience can be disappointing, with mistakes like incorrect or incomplete orders, and poor communication, especially for simple requests like a large coke with no ice. Parking is also a concern, as accessible parking spots are too far from the entrance. Despite some positive moments, many customers express frustration over inconsistent service and quality issues.