Tim Hortons

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About Tim Hortons

Tim Hortons is a small booth located near Loblaws in North York Centre. The staff, including Uravashi and Heidi, are known for their hard work, positive energy, and excellent customer service. They strive to provide the best experience possible, even remembering customers' preferences like providing a straw without being asked. However, the reviews also highlight the challenges faced by customer service workers, who can become disgruntled due to the demands and treatment from customers. The overall message is to be kind and understanding towards the staff, as they are not just there to serve, but are human beings with their own feelings and emotions.