McDonald's
$ • Fast Food, Burgers
Hours:
320 Memorial Ave, Orillia
(705) 325-9851
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McDonald's Reviews
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We ordered breakfast and use my in app offer. After paying and waiting I was told that the could not make our breakfast as they did have our sandwiches today (McGriddle), I said I just wanted my money back. The person I was dealing with did not know how to put back on my card and I also asked about the offer I had used and if there was anything for that.
I got a sorry.
I got my money back in cash and that was it
I know there food is not the best but I should have been...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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McDonald's is a popular fast-food restaurant that offers a variety of menu items, including the iconic Quarter Pounder. The staff is generally described as helpful and quick to address any issues, with some providing excellent customer service and going above and beyond to ensure a good experience. The morning drive-thru crew is always quick and pleasant to deal with, while the service can vary later in the day.
The menu items are typical of a fast-food establishment, with prices that are considered fairly competitive. McDonald's is known for being kid-friendly, with ample parking and accessible facilities for wheelchair users. Some customers have praised the kind and polite staff, as well as managers who step in to check on orders. However, the cleanliness of the restaurant and parking lot could use improvement in some locations.
The food is often described as fresh and hot, with orders being accurate. The drive-thru service can be quick, and the staff, such as the gentleman at the pay window, are praised for their excellent customer service and patience. However, some customers have mentioned issues with missing items like straws and napkins in their takeout orders, as well as delays in online order pick-up. The staff sometimes fail to call out names or order numbers, leading to confusion. Additionally, the gift card cannot be used in the app, which needs to be fixed. Overall, McDonald's provides a reliable fast-food experience, though attention to detail in food preparation, order handling, and maintaining a clean environment could be enhanced at certain locations.