McDonald's

$ • Fast Food, Burgers

Hours today·

About McDonald's

McDonald's is a popular fast-food restaurant that offers a variety of menu items, including the iconic Quarter Pounder. The staff is generally described as helpful and quick to address any issues, with some providing excellent customer service and going above and beyond to ensure a good experience. The morning drive-thru crew is always quick and pleasant to deal with, while the service can vary later in the day.

The menu items are typical of a fast-food establishment, with prices that are considered fairly competitive. McDonald's is known for being kid-friendly, with ample parking and accessible facilities for wheelchair users. Some customers have praised the kind and polite staff, as well as managers who step in to check on orders. However, the cleanliness of the restaurant and parking lot could use improvement in some locations.

The food is often described as fresh and hot, with orders being accurate. The drive-thru service can be quick, and the staff, such as the gentleman at the pay window, are praised for their excellent customer service and patience. However, some customers have mentioned issues with missing items like straws and napkins in their takeout orders, as well as delays in online order pick-up. The staff sometimes fail to call out names or order numbers, leading to confusion. Additionally, the gift card cannot be used in the app, which needs to be fixed. Overall, McDonald's provides a reliable fast-food experience, though attention to detail in food preparation, order handling, and maintaining a clean environment could be enhanced at certain locations.

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McDonald's Reviews

2.5
472 ratings
5
24%
4
12%
3
6%
2
9%
1
49%
Food
3.0
Atmosphere
2.7
Service
2.6

Share your opinion about McDonald's

I was heading to Muskoka lake from Toronto. I ordered to dine in from kiosk machine. The whole crew was busy with dine in & drive through. Everyone was attentive & producing more.
The Lady manager on site was amazing with her choreography for the cleanliness, food, service.
She handed out a reflector vest to one of the staff to deliver an order to the parking lot. This shows care for the staff, customer & safety first protocol.

I wish all the best for the team &...read full review
Okay for macs
This was a better location than I'm used to. Good job on the young man working last night. Some of the younger generation still show signs of hope with the work ethic.

Read All Reviews(472)

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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