Subway in Ottawa

“Trushna is just the best! It was my birthday and even though I didn’t have the app, she still gave me a cookie for free. She’s so helpful and sweet every time I visit. We need more customer service workers like Trushna! I should note as well that when I visit in the evening time, Karan is also super energetic, friendly, and kind! Best subway location in Ottawa by far :)“

“I go to the subway multiple times in the evening and the place in the service are always immaculate. Drew is a wonderful employee. He always takes his time with each customers that come through and at the same time, he is always welcoming and has great energy“

“Honestly, the sandwich I had was quite good, but Aysha's service is what made the visit fantastic. She was professional, quick, and genuinely friendly from start to finish. Aysha turned a simple lunch stop into a great customer experience. Highly recommend“

“Subway has always been one of my favorite places to grab a sandwich. They have whole wheat buns and offer multiple sizes and of course you can select whatever you want to go on the sandwich. In my experience the food is fresh and very tasty. What is not to like?“

“Chadi helped us. I had a really good experience at Subway. The place was clean and well-maintained, and the staff were friendly and polite. The sandwiches were fresh, tasty, and prepared exactly the way I wanted. Overall, great service and good quality food. I would definitely recommend this Subway to others.“

“I had a great experience at this Subway location, thanks to. KRISHNA She was very kind, professional, and attentive. She greeted me warmly, prepared my order exactly as requested, and made the whole process pleasant. Excellent customer service, I truly appreciate her effort!“

“like how you can choose your own bread, veggies, and sauces. The sandwiches taste good and you can make them exactly how you want. Sometimes the service is a bit slow, but overall it’s a nice place for a fast meal. I would recommend it if you like simple and customizable food.“

“This Subway location is one of the better ones in the area. The staff is generally quick and polite, and the service is efficient even during busy hours. Sandwiches are made fresh with decent portion sizes, and the store is usually clean and well-maintained. It’s a reliable spot if you’re looking for a quick, customizable meal without much wait.“

“I had accidentally placed my Subway online order to the wrong location, but Khusboo went above and beyond to help me fix the situation. She was very kind, professional, and handled everything quickly without any hassle. Great customer service and really appreciated her help.“

“I had a wonderful experience at this subway. There is an employee, she was so good with the customer service. I think her name was Pinal, and she was just amazing. It was her closing time and I visited when she closed her counter and still she patiently waited for me to order and made my order with a big smile. I love this subway, I'm coming back.“

“Stopped by this Subway and had a mixed experience. A lot of menu items were out of stock, which made it frustrating to figure out what to order. Not the staff’s fault — they were friendly and helpful — but it still made for a less-than-ideal visit.

I ended up trying the new Peri-Peri Chicken sub. Not really my thing, but I can see how others might enjoy it. Prices were as expected, and there weren’t any issues at checkout. Just wish the location had been better stocked.“

“One of the busiest outlets inside Place Minto Place building. They have breakfast and lunch options with a variety of menu items. They have a group of amazing crew, always ready to help, and fast during lunch (Lunch is busy). It was clean at the front and we could dine in the common dining area. Overall a nice experience!! Thank you.“

“Wouldn’t normally write a review for a sandwich , but after usual ‘meh’ sandwiches at other locations today’s experience warranted a positive review of our experience. We visited at lunch today July 10th. The line moved efficiently but not rushed and hurried. I appreciated the efficiency but also the extra few seconds of attention to sandwiches. It made a difference. When we sat down to enjoy our sandwiches, I was taken aback at how perfect it was. Ot was fluffy, toasted, the vegetables had a chilled crunch combined with the toasted melted shredded cheese and meat. I told my daughter it was the most enjoyable subway sandwich I’ve ever had. So many subways have reviews in the 3’s, and we’ve skipped subway based on the locations reviews. This one delivered. Keep up the great work and continue serving the sandwiches with care it shows!“

“Chintan was an absolute exceptional server. His patience and understanding made my sub, the absolute best and most tasty sub I have ever had. Starting with the meat right to the last ingredient, everything was layered with care to ensure a perfect bite every time. I could not recommend a better subway. Thank you sir!“

“Starting from the top: the customer service here is exceptional. The staff don’t just make small talk; they actually care — asking about your day and chatting in a genuine way that makes you feel valued as a customer.

They’re also very generous with their portions. I’ve worked at Subway before, so I know exactly how much cheese and how many veggies you’re technically supposed to put on a sandwich — and how stingy some locations can be. But not here. This team adds the perfect amount of everything — exactly how much you ask for, which is exactly what Subway should be about. Sauces? Done right — two proper lines, no shortcuts, no stinginess, no negativity whatsoever.

And can we talk about the freshness? I don’t know if I caught them right after a restock or if they just keep their ingredients that fresh all the time, but those veggies were farm-fresh. You could literally see the moisture glistening on the onions and peppers — perfection.“

“I had a very unpleasant experience at this Subway location because of two customers who were extremely rude to the employee working alone.
They kept changing their order, confused the employee, and then blamed her for making a wrong order. One of them complained that the employee was coughing, even though it was clearly because the previous order had extra salt and black pepper, and the strong pepper smell caused it.
At billing, they first said they would pay together, but after the order was already entered, they suddenly asked to pay separately. There was a long line, and the employee politely requested them to decide quickly since she was working alone. Instead, they started speaking badly, abusing her, and even threatening her by saying they would leave a bad review.
Despite all this, the employee stayed calm, polite, and professional. It honestly felt like those customers were only there to create trouble.“

“I had an amazing experience at this Subway location! The customer service was outstanding and the communication with the guy working there was excellent. The place was neat and clean, and my order was prepared exactly how I wanted it, no mistakes at all. The sandwich was properly grilled, toasted, and tasted so good. What really stood out was how welcoming the staff member was, greeting us with a smile. At other locations, I often feel rushed and barely get a word from the staff, but here it was completely different. Definitely one of the best Subway experiences I’ve had!“

“⭐️⭐️⭐️⭐️⭐️
I absolutely love coming to the Subway at 770 Brookfield Rd! The moment you walk in, you’re greeted with friendly smiles and great energy from the staff. They always take the time to make your sub exactly how you like it — fresh veggies, perfectly baked bread, and generous portions of everything. You can tell they genuinely care about making sure every customer leaves happy.

The restaurant is always super clean and organized, even during busy hours. The service is quick but never rushed — they get your order right every single time. I really appreciate how polite and helpful the team is, whether you’re dining in or grabbing takeout.

It’s become my go-to Subway because the food quality and service are consistently excellent. It’s hard to find a place where everything just feels right — great people, great food, and a really positive vibe. If you’re in the area and craving a fresh, tasty sub, this is 100% the place to go! 🥪💚“

“I would like to say how much I enjoyed the service since September. They're friendly staff who are always pleasant to talk to on a daily basis. Service is fast and efficient even when there are lines. I will always come to this subway as the atmosphere is uplifting. Thanks for the best customer service ever.“

“Subway is a solid go-to for a quick and customizable meal. With a wide variety of fresh vegetables, breads, and proteins, it’s easy to build a sub that suits your taste and diet. The food is generally consistent, and the ability to watch your sandwich being made is a plus.

Subway is Best really appreciated“

“Overall: 8/10

A solid, simple, tuna sub — but not particularly exciting unless you customize boldly.

🐟 Taste
• Mild tuna mixed with mayo — creamy and lightly salty.
• Not “fishy,” which works for many but might feel bland to others.

Bread & Texture
• Soft bread
• Add veggies (lettuce, onions, cucumbers) for crunch.

Parking
• Parking is a nightmare — very tight and limited.

Good to know if you’re grabbing a quick stop!“

“One of the few good Subways left in the city. Good location, quick service, an owner who actually cares about quality and no skimping on meat and vegetables.

Vegetarian options: Veggie subs, fresh mozzarella series subs.

Dietary restrictions: Gluten Free bread, Employees will change gloves upon request for Kosher / Halal / Allergies etc.

Wheelchair accessibility: Building has elevators and there is a ramp close by to Subway and multiple accessible washrooms as well.“

“I had a great experience at subway. I usually don’t like food on the first try, but this Subway location completely changed that for me. I only eat Subway from here because everything is always fresh, clean, and made just the way I like it. The staff are friendly and the place is spotless. Highly recommend this location—it’s the best!“

“Had a great experience at Subway today around 6 PM! The service was excellent — very friendly and efficient the guy staff there, i told him i will give him good reviews. Our food was fresh and delicious, exactly how we wanted it. Definitely one of the better Subway visits we've had. Keep up the great work!“

“I showed up to this Subway and spent 20 minutes crafting the perfect sandwich for an online order (to snag that goated 2 for 1 coupon deal) and to say they constructed a sub suitable to a queens standards would be an understatement. The employee who was working was also very kind and conversational! Very epic experience?p.s. the Italian B.M.T. is in fact the biggest meatiest and tastiest sub“

“Tight spot for a fat sandwich. I ate tuna fish. They scrambled the tuna fish with mayo. Probably Mediterranean Tuna. Hellmans mayo , the best mayonnaise. Added vegetables. Nice vegetables like cucumbers. Staff spoke to me in a friendly manner. Atmosphere is weird. Too many lights, too bright. But I didn't stay. I actually ate my fat tuna bun at home with a small glass of cow milk. The 2%.“

“I just went in 1115am December 31st
Both staff were incredible
Ingredients fresh
Order done perfectly
Atmosphere clean and inviting

This location is 10x better than bank and hunt club which had purple lettuce, messy sandwich and just all together Terrible

St laurent mall location is a perfect 10/10, I wish all subways were this good“

“What a great experience! The team was amazing.
The food was amazing and the staff went absolutely above and beyond to make sure everyone was taken care of.
The staff is friendly and efficient, making our dining experience enjoyable.
The place is super clean and welcoming, Always delicious. Always great service. Always worth the stop.“

“A few weeks ago I placed a catering order for 11 lunch boxes for a corporate event. This was the only location that accepted it and gave me the confidence that they would take care of everything and they did. The service was incredible and fast. Highly recommended.“

“My favorite and go to SUBWAY in my area!I worked at this mall a few years ago and the previous management was really sloppy, after visiting recently the new management and team is incredible! Thanks for the fresh food and cookies, the kids love it! Bring back the BBQ rib please“

“mazing experience at Subway! The manager and staff here truly go above and beyond. The manager runs the place so well – everything is organized, clean, and welcoming. The staff are always polite, attentive, and serve with a smile, which makes the visit so enjoyable. The food is always fresh and prepared perfectly. Huge appreciation to the whole team for their great attitude and outstanding service.“

“The O-train doesn't go here, but those who eat fresh do! Although a convenient location, I visit infrequently, yet my man Tirtx remembers my usual order and always prepared it with a friendly smile and insightful banter. An experience that's not only healthy for the body, but the soul as well. Open 24/7, they brave the unsavoury hours of ghosts and goblins, and thus ask kindly not to dine-in at spooky times. They're not vampire hunters, they're sandwich artists.“

“I visited this subway waters location on Saturday 27th for lunch and was helped by Riya. She provided excellent service, very friendly, efficient, and attentive. She made sure everything was prepared just the way I liked, and her positive attitude made the experience even better. It’s always nice to be greeted with a smile and such professionalism.“

“I love this place! Service is great and Rishpal always has a smile and makes the best subs! I go to this location often. He knows what I want before I even tell him...he has my order memorized veggies and all. Just wanted to say thank-you for your awesome service. You bring a smile to my face. ...facility is clean, friendly and a great place to spend your lunch hour.“

“I’ve been going to this Subway for months now, and the staff here are genuinely amazing. They’re always friendly, polite, and remember my order every time. The food is fresh, the place is clean, and the service is always quick. It’s honestly one of the best Subways I’ve been to the people here make the experience great every single visit!“

“Amazing! A great subway, food is good, service is great, and the lines are never too bad. I've stopped here many times before my flight to grab a sandwich and have always been happy with the quality. Definitely would grab a subway here if you are in need of a quick bite!“

“I really enjoyed the Veggie Patty sandwich at Subway. It was fresh, flavorful, and packed with healthy veggies. The taste was delicious and the service was quick and friendly. Highly recommended for anyone who loves vegetarian options! 🥪😊“

“Always come here before starting our shift! Very busy for dinner (which isn’t a bad thing) but we know the sweet spot right after the rush! Love the service and staff! They remember my order everytime and that makes me and my partner feel special!“

“I was at the Subway on the corner of Trim and Innes. Clark was the only employee at the time ( around 11:30am) and it seems everyone came in at the same time. Clark dealt very well with the line up. A very professional and polite young man.“

“most proper subway sandwich artists ive ever encountered, sketchy place but it’s downtown what do we expect, i just can’t imagine how busy this place gets during rush hour as it seems to only accommodate six diners but i guess most customers go back to their office after ordering.“

“⭐️⭐️⭐️⭐️⭐️Reliable and friendly spot on Montreal Road

I’ve visited this Subway a few times now — both for dine-in and mobile pickup — and every experience has been smooth and satisfying. Orders are always accurate, service is quick, and the team keeps things friendly. It’s a solid go-to when I’m in the area. All good, and thank you all!“

“Staff was great, food was good. The restaurant is a little run down and the windows are always dirty. I still come here.

Vegetarian options: I love the veggie patties on a salad. Very best veggie patty in the business. I wish Subway would put the veggie patty on the online app. Please do it!!!“

“The team at this location is lovely! They always greet me with a smile, even when it's a crazy line and they're having a big rush. A special thank you to Lauren, Simran, and Patrick who are almost always around, and always amazing! I always leave happier than I showed up, thanks y'all!!“

“I come here almost everyday. The owner is so amazing and lovely, and goes above and beyond to serve provide stellar customer service and sandwiches. She is always respectful and kind, and immediately goes out of her way to remember returning customer's orders.“

“I went to subway last night there was only the one guy there it was about 10pm and he was a rock star he had so many orders for Uber eats coming in and had like 4 people in line and he was going back and forth doing different subs switching gloves being very sanitary he was a Fn machine I’ve never done a review before but I had to give this guy his props he deserves a raise!!!!“

“I had the pleasure of being served by Grace and Seneca. I went in to pick up lunch for my BF, who is a trucker with a huge appetite. The wrap i ordered proved quite the challenge, but the Gentleman definitely fought valiantly! It was an amazing experience, filled with laughter. So much care and atfention was put into this wrap. Even down to cutting the tomatoes so they would fit better. My BF said the wrap was delicious!!! Thank you both so much for a much needed laugh! We both will be coming by again!“