Subway in Ottawa

“I had a wonderful experience at Subway thanks to Muna. She was incredibly welcoming, friendly, and helpful. Her positive attitude and excellent customer service really stood out. She made me feel comfortable and appreciated as a customer. Muna is a great representative of Subway, and I truly appreciate her kindness and professionalism. Thank you, Muna!“

“I had a great experience at Subway today. I ordered a footlong tuna sandwich and customized it with spinach, black olives, tomatoes, and South West sauce. The sandwich was made exactly the way I requested, and all the ingredients tasted fresh and flavorful. The combination of the tuna with the vegetables and sauce created a delicious balance of flavors, making for a satisfying meal.
I also made it a combo with a drink and a chocolate chip cookie. The cookie was soft, sweet, and the perfect treat to finish off the meal. Everything was prepared quickly, and the service was friendly and efficient.
One of the things I appreciate about Subway is the ability to customize your meal exactly to your preferences, and this visit was a great example of that. The restaurant was clean, the staff were welcoming, and the overall experience was enjoyable from start to finish.
If you're looking for a quick meal that can be tailored to your taste, a footlong tuna sandwich loaded with fresh vegetables is definitely worth trying. I'll be happy to return for another meal in the future. 🥪🥤🍪✨“

“I had a great experience at this Subway location, thanks to. KRISHNA She was very kind, professional, and attentive. She greeted me warmly, prepared my order exactly as requested, and made the whole process pleasant. Excellent customer service, I truly appreciate her effort!“

“Karan consistently provides some of the best customer service I’ve experienced at Subway. Every visit is a great experience because he takes pride in his work and genuinely cares about the customers. He always makes sure orders are prepared perfectly, pays attention to the details, and creates a welcoming atmosphere.“

“They have the friendliest staff I’ve ever encountered at a Subway. If you visit while Iroshi is working, you can expect genuinely exceptional service. Subway is simply better when the customer experience is handled with the kind of care, friendliness, and professionalism that Iroshi brings.“

“Really good experience here! The food was fresh, well made and the service was super quick. I’m a little particular about how spicy I like my food, so I mentioned that I wanted it less spicy and Jeneel actually paid attention and made it exactly the way I wanted. Honestly, it turned out perfect.

He was friendly, patient and didn’t rush through the order even though the service was fast. Everything was put together really well and you could tell there was attention to what the customer was actually asking for.

Good food is one thing, but when someone listens to the little details of your order, it makes the experience so much better. Really appreciated the service. Thanks Jeneel! :)“

“We were visiting Ottawa today and had such a wonderful experience! AJ was absolutely outstanding—he prepared our food with so much laughter, kindness, and care. His positive energy truly made our visit even more enjoyable.

We highly recommend this location! Thank you, AJ, for making our experience so memorable. The food was absolutely delicious!“

“Charmi was absolutely amazing. She made our sandwiches with care and presicion. Exactly how I would make my sub if I was making it for myself. Thank you so much! Our visit felt like going to Subway when I was a kid. The bread was baked perfectly and so fresh, cookies were baked perfectly and absolutely delicious. The store is very clean. Please visit this Subway and take the time to chat with her, she is absolutely lovely and puts care into the food she makes.“

“I was very impressed with the quality of service at this Subway location. The staff were polite, attentive, and professional throughout my visit. They ensured my order was prepared correctly and made the experience smooth and enjoyable. Their dedication to good customer service is truly appreciated.“

“like how you can choose your own bread, veggies, and sauces. The sandwiches taste good and you can make them exactly how you want. Sometimes the service is a bit slow, but overall it’s a nice place for a fast meal. I would recommend it if you like simple and customizable food.“

“The Subway at Brookfield is fantastic! Their sandwiches are always fresh and super tasty. I love that I can customize my order exactly how I want it every time. The team there is really friendly and efficient too. It's my go-to spot when I'm in the Brookfield area and looking for a quick, delicious meal.🤩 The staff at the Brookfield Subway are always super friendly and work quickly, even when it's busy, which I really appreciate. They make the ordering process smooth and pleasant, always with a smile. It’s a clean and welcoming environment, making it a perfect stop for lunch or a casual dinner. I highly recommend checking out this particular Subway if you're in the area!❤“

“Recently visited this store, and I was really impressed by how clean and well-organized it was. The staff worked really well together, and they made my sub quickly and with great attention to detail. I tried the grilled chicken, and it was absolutely delicious! Great service and great food—I’ll definitely be coming back.“

“Frequent visitor of this location and I'm always impressed with the staff. The manager clearly leads by example. They are so efficient and quick at getting customers their orders. The food is always fantastic, too.

At one point a few months ago, my girlfriend forgot her phone in Subway at closing time and the staff carefully put it away for us to pick up in the morning.

Everyone here deserves a raise. One of the best run Subway locations I've ever been to, and that's saying something considering the location and the lunch rush.“

“Subway is a solid go-to for a quick and customizable meal. With a wide variety of fresh vegetables, breads, and proteins, it’s easy to build a sub that suits your taste and diet. The food is generally consistent, and the ability to watch your sandwich being made is a plus.

Subway is Best really appreciated“

“I had a great experience at Subway! My vegetarian sandwich was fresh, flavourful, and made exactly how I wanted it. The vegetables were crisp, the bread was fresh, and the staff were friendly and efficient. A delicious and satisfying option for vegetarians!“

“Honestly, the sandwich I had was quite good, but Aysha's service is what made the visit fantastic. She was professional, quick, and genuinely friendly from start to finish. Aysha turned a simple lunch stop into a great customer experience. Highly recommend“

“Subway is a good fast food option because you can choose everything in your sandwich, like the bread, meat, veggies, and sauce. Many people like it because it feels healthier than other fast food and it’s quick when you’re in a rush. It can also be affordable, especially when there are deals. Overall, Subway is popular because it’s easy, customizable, and filling.“

“Overall, I had a great experience at this Subway. The food was fresh, the restaurant was clean, and the staff were friendly and efficient.

One thing I wanted to mention is that while my friend and I were eating in the evening, three teenagers came in and started causing a disturbance. They were trying to get free food, became loud with the employees, and even threatened to leave bad reviews when they didn’t get what they wanted.

The staff handled the situation very professionally and stayed calm and respectful throughout. They deserve credit for dealing with it so well while continuing to provide great service. I’d definitely come back.“

“I showed up to this Subway and spent 20 minutes crafting the perfect sandwich for an online order (to snag that goated 2 for 1 coupon deal) and to say they constructed a sub suitable to a queens standards would be an understatement. The employee who was working was also very kind and conversational! Very epic experience?p.s. the Italian B.M.T. is in fact the biggest meatiest and tastiest sub“

“This sub outlet is clean and this goes for the bathroom as well. I tried out the Italian BMT sub and it was very good. The veggies were crunchy and everything tasted fresh. Nav was patient, kind and friendly when I dropped by. This is now my go-to for a quick snack. Highly recommend! 💫“

“Had a great experience at Subway today around 6 PM! The service was excellent — very friendly and efficient the guy staff there, i told him i will give him good reviews. Our food was fresh and delicious, exactly how we wanted it. Definitely one of the better Subway visits we've had. Keep up the great work!“

“One of the few good Subways left in the city. Good location, quick service, an owner who actually cares about quality and no skimping on meat and vegetables.

Vegetarian options: Veggie subs, fresh mozzarella series subs.

Dietary restrictions: Gluten Free bread, Employees will change gloves upon request for Kosher / Halal / Allergies etc.

Wheelchair accessibility: Building has elevators and there is a ramp close by to Subway and multiple accessible washrooms as well.“

“What a great experience! The team was amazing.
The food was amazing and the staff went absolutely above and beyond to make sure everyone was taken care of.
The staff is friendly and efficient, making our dining experience enjoyable.
The place is super clean and welcoming, Always delicious. Always great service. Always worth the stop.“

“Subway is one of my favorite fast-food restaurants because you can customize your sandwich exactly how you want it with fresh bread, vegetables, different meats, cheeses, and sauces. The food is usually fresh, the service is quick, and there are lots of options whether you want a sub, wrap, or salad. It can also be a healthier choice than many other fast-food places if you pick lean proteins and plenty of veggies. While the prices have gone up and some locations are better than others, Subway is still a great place for a quick, tasty, and filling meal. Overall, I would give Subway a 4.5 out of 5 stars and would definitely recommend it to anyone looking for a delicious and customizable meal.“

“Great experience at Subway! The sandwiches were fresh, tasty, and made exactly the way we wanted. The veggies were fresh, the service was quick, and everything was well prepared. Overall, a convenient and satisfying meal. Would definitely order again!“

“My favorite and go to SUBWAY in my area!I worked at this mall a few years ago and the previous management was really sloppy, after visiting recently the new management and team is incredible! Thanks for the fresh food and cookies, the kids love it! Bring back the BBQ rib please“

“I just have to give a special shoutout to the employee who always makes my orders perfectly and somehow manages to make my day every single time. He’s genuinely the best at what he does, always so kind and welcoming, and his positive energy really makes a difference. Definitely one of the best Subway employees I’ve ever come across.”Aymen” Please give this man the recognition he deserves!“

“We had an event at nearby Petrie Island Beach in August and ordered from this Subway. We ordered five platters of subs, and not only did they include free cookies and condiments, they were very nice and helped carry the platters to my car! We had a great experience ordering from here and I would definitely recommend them!“

“Tight spot for a fat sandwich. I ate tuna fish. They scrambled the tuna fish with mayo. Probably Mediterranean Tuna. Hellmans mayo , the best mayonnaise. Added vegetables. Nice vegetables like cucumbers. Staff spoke to me in a friendly manner. Atmosphere is weird. Too many lights, too bright. But I didn't stay. I actually ate my fat tuna bun at home with a small glass of cow milk. The 2%.“

“A few weeks ago I placed a catering order for 11 lunch boxes for a corporate event. This was the only location that accepted it and gave me the confidence that they would take care of everything and they did. The service was incredible and fast. Highly recommended.“

“I bought veggie delight subway on 7 PM. Also your staff and employees have awesome customer service skills. Specifically employee named Shreya on front explained me with smile and everything in detail.

I will always prefer this location.“

“Excellent food and outstanding service! The sandwiches were fresh, delicious, and made exactly as requested. The restaurant was clean, and the overall experience was great.

A special thanks to Jashan for providing exceptional customer service. Jashan was friendly, professional, and made sure everything was perfect. Their positive attitude and attention to detail truly made the visit memorable.

Highly recommend this Subway location, and I look forward to coming back again!“

“This subway really holds a place in my heart as it was one of my first subways and most definitely my favorite. Me and my friends have became great friends with the employees as they are super friendly and easy to work with order wise, this place has a spot in my heart.👊❤“

“Had a great experience at Subway! The service was excellent, and everything was quick, fresh, and well prepared. Jaideep provided especially friendly and attentive service, which made the visit even better. Definitely a great place to grab a quick and tasty meal. Highly recommend!“

“Primarily, the service given by the woman this morning (Oct 21) who served me, as well as the service given every other time I've visited in person has been exquisite. From dealing with complaints, to preemptively helping with issues regarding the sandwich, they were incredibly respectful and helpful. I appreciate the usefulness of the company app, and the art and design of the restaurant.“

“I’ve been going to this Subway for months now, and the staff here are genuinely amazing. They’re always friendly, polite, and remember my order every time. The food is fresh, the place is clean, and the service is always quick. It’s honestly one of the best Subways I’ve been to the people here make the experience great every single visit!“

“Had such a great experience at this Subway! The staff were super friendly, welcoming, and helpful, and my food was fresh and made exactly how I wanted it. Everything was clean and the service was quick. You can really tell they care about their customers. Definitely one of the better Subway locations I’ve been to, and I’ll definitely be coming back! 😊🥪“

“⭐️⭐️⭐️⭐️⭐️Reliable and friendly spot on Montreal Road

I’ve visited this Subway a few times now — both for dine-in and mobile pickup — and every experience has been smooth and satisfying. Orders are always accurate, service is quick, and the team keeps things friendly. It’s a solid go-to when I’m in the area. All good, and thank you all!“

“Shreyas provided excellent customer service. He was very kind, friendly, and welcoming from the moment we arrived. He was patient, and made sure we had a great experience. He went above and beyond to help us and made us feel valued as customers. Thank you, Shreyas, for your outstanding service!“

“Had a really good experience at this Subway on Bronson! The place was clean, and all the veggies looked fresh and well organized. Aesha was super friendly and made sure my sandwich was prepared just the way I wanted. Really appreciated her positive attitude and great customer service. Definitely one of the better Subway locations I’ve been to!“

“One of my closest stores to the office — very convenient in downtown. The staff are friendly, service is quick, and the food is always fresh and consistent. The location is clean and well‑maintained, with easy access and paid street parking nearby. Great spot for a quick lunch or takeaway during a busy workday.“

“Don’t know the name of the guy who made my sandwich but I showed up around 4pm on August 4th and man, he made my sandwich perfect. We had some laughs and joked around a bit but very nice guy. I’m a cucumber guy and this guy knew it. Will be going again“

“I’ve been to this location several times and have always had a great experience. The staff are friendly, the restaurant is clean, and the food is consistently fresh. My sandwich was made exactly the way I requested, with generous toppings and great attention to detail. Definitely one of the better Subway locations in Ottawa.“

“Hey guys! I hope you read this. The OWNER of the subway at dalhousie doesnt seem to know his own menu and constantly has employees argue about prices and charging extra for items that exist on the menu but they insist that it doesnt?!

A LOT of your bad reviews are probably by mistake because they meant to review the dalhousie location. Make sure the owner of Rideau contacts Dalhousie. Especially with the recent viral video of the Sausage Sandwich going around.“

“I always get served by Rikin and I have seldom been blessed with such a pleasant employee in the food service industry. He makes your sandwich with the same care he would if it was his own and I always come back just because he makes the experience so pleasant!“

“I had the curly hair guy, I think he was around the age of 15. He was so polite toward me and my brother. I think he should get a rise. His smile was so cute and made be comfortable being there. The only bad thing about this place is that the food took too long“