Tim Hortons

$ • Coffee Shops

About Tim Hortons

Tim Hortons at the Walkley Rd location in Ottawa offers fresh food, fast service, and a variety of items. Customers appreciate the soft bagels and the ample parking space. The staff, including Russel, are friendly and attentive, ensuring that orders are made just the way customers want and providing a warm, welcoming atmosphere. The restaurant is very clean, and everyone is assigned tasks to serve customers efficiently, even during busy times. Customers also enjoy being called Dear and darling, and they feel the employees maintain a friendly, old-school attitude that adds to their positive experience. Some find the lack of music and crowded parking spots a downside, but overall, the management, including Dinah and Carroll Hutt Sheldrick, have been praised for their quick response, empathy, and assistance during emergency situations. Their actions have contributed to a positive and commendable overall experience at this Tim Hortons location.