Tim Hortons
$ • Coffee Shops
Hours:
20 Eglinton Ave W, Toronto
(416) 481-7578
About Tim Hortons
Customers' Favorites
Chocolate Croissant
Boston Cream
Iced Latte
Tim Hortons Reviews
Ratings
Menu
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Hours
| Monday | 6:30AM - 6:30PM |
| Tuesday | 6:30AM - 6:30PM |
| Wednesday | 6:30AM - 6:30PM |
| Thursday | 6:30AM - 6:30PM |
| Friday | 6:30AM - 6:30PM |
| Saturday | 6:30AM - 6:30PM |
| Sunday | 6:30AM - 6:30PM |
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Tim Hortons, a popular Canadian restaurant chain, has received mixed reviews from customers. While some have had an outstanding experience with friendly and efficient service, others have encountered issues with disrespectful and unhelpful staff.
At the 20 Eglinton Ave location, the team, especially cashier Deena, provided warm smiles and prompt service, making the visit a pleasant one. However, at a different location, customers have reported encountering rude and dismissive behavior from employees Deena and Aishur, who allegedly threw garbage at them when asked where the garbage can was.
Additionally, the 20 Eglinton West location has been known to restrict the use of the Tim Hortons app, particularly during the closing hours, even when the company is running a promotional period offering double points for digital orders. This has led to a frustrating customer experience, as the store's closing hours on Google Maps are not accurate, and the store often stops accepting digital orders well before the actual closing time.
Despite these inconsistencies, the overall experience at Tim Hortons can vary greatly depending on the location and the staff on duty. Customers are encouraged to provide feedback to the company to help improve the overall customer experience.