Tim Hortons

Name: Tim Hortons
Address: 745 College St, Toronto, Ontario, M6G 1C5, Canada
Telephone: (416) 516-8077
Price range: $
Rating: 3.1

$ • Coffee Shops

Hours:
745 College St, Toronto
(416) 516-8077

Menu Order Online

About Tim Hortons

Tim Hortons is a well-known coffee shop recognized for its excellent customer service and delightful ice caps. The staff greets customers warmly and adds a personal touch with friendly remarks. This location has a lively atmosphere and is always busy, particularly during lunch hours when nearby schools let out. Despite the hustle, the team remains polite and does their best to serve customers quickly. However, there is a need for some attention to ensure tables are cleaned properly between customers, as well as a double-check on orders, since mistakes can happen and the staff can appear flustered and overworked.

Customers appreciate the hardworking team and the overall commendable service. While the location has recently increased its hours to 24/7, there have been concerns about the impact this has had on the atmosphere, with some feeling it has become difficult for regular customers to enjoy their coffee due to the influx of people. Nevertheless, the outstanding managers and supervisors continue to lead the team in providing great service. This Tim Hortons is still highly recommended for its friendly, attentive service that makes customers feel valued, but it faces challenges that need to be addressed to maintain a welcoming environment.