Swiss Chalet
$$ • American, Comfort Food
Hours:
267 Weber St N, Waterloo
(519) 884-9410
About Swiss Chalet
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We came in for dinner today, Friday, January 19th. The restaurant was freezing cold and we were told it's been that way for weeks. I felt bad for the staff as they were the ones taking all the complaints. I've never eaten food so quickly, just so I could leave. Totally unenjoyable. A comp, like a hot drink, would have been appreciated.
One star for today only.
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 9PM |
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Swiss Chalet is a beloved restaurant that offers comfort food, consistency, and a happy, nostalgic atmosphere. The place is spacious and reminiscent of a traditional Swiss chalet. The staff, including friendly servers like Sarah and Jill, are attentive and helpful, providing warm and professional service. Many customers have noted the timely and efficient service, making dining experiences enjoyable. The food is consistently delicious, with highlights including the AYCE ribs, fresh-cut fries, and the quarter chicken dinner, featuring the popular chalet sauce. The restaurant is also accommodating of dietary restrictions, such as being Celiac-friendly. Overall, Swiss Chalet is a must-visit destination, offering a wonderful dining experience that nourishes both the body and the soul, though some customers have mentioned concerns about the air conditioning during the summer months and have expressed mixed feelings about recent changes to the menu.