McDonald's in Aloha

“Will the atmosphere was lovely cuz I was in the Drive-Thru and they have tropical trees and foliage so their drive through is pretty nice. The people there are generally very friendly, the food is pretty much always great, but don't say you want a Mcblizzard. They don't like when you call a McFlurry and Mcblizzard. LOL“

“I have no idea what the deal is with half of the people who work here. Like there’s just always an attitude, no matter how polite I am to them. My friend had a mistake with her order the other day, and she asked me to drive back to get it resolved. When I told them what had happened, it was as if I (the person who had received the wrong product) was inconveniencing the people who messed up my order 😂! There’s also a girl in the afternoon who just hands you your food and looks away in disgust without saying a word. Slams the window in your face. Like what? I’m not the type to complain, and I’m not throwing anyone under the bus, but I feel like I had to come here and say something because genuinely there’s a good chunk of employees here who aren’t very good with customer service.

Other than that, usually the food’s great. There are the occasional mistaken orders, like I received the other day. And there are some really nice employees, one in particular that’s always a joy to see whenever I visit this location at night. I believe her name’s Hailey? She’s really sweet, love her!

I just hope this review will help management understand maybe some more training has to happen? Like genuinely I don’t understand why half of the employees here are so rude.“