Starbucks Coffee Company
$ • Coffee ShopsAbout Starbucks
Starbucks Reviews
31 ratings
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Great customer service, quick service, & our order was correct (& delicious). Staff was super friendly & sweet.
Always fast and friendly.
A great new location they’ve added!
Hours
| Monday | 4:30AM - 8PM |
| Tuesday | 4:30AM - 8PM |
| Wednesday | 4:30AM - 8PM |
| Thursday | 4:30AM - 8PM |
| Friday | 4:30AM - 8PM |
| Saturday | 4:30AM - 8PM |
| Sunday | 4:30AM - 8PM |
Starbucks Coffee Company at Westgate is highly praised for its friendly, quick, and professional staff. Customers consistently mention that the team is welcoming, accommodating, and attentive to their needs. The service is efficient, whether ordering in person or through the drive-through, with many reviews highlighting that their orders are always correct. The atmosphere of the cafe feels modern yet inviting, making it a preferred spot for frequent visitors who choose it over other locations in the Lehigh Valley.
The staff's dedication to good customer service is evident, with employees going above and beyond to ensure customer satisfaction. For example, one staff member noticed a dissatisfied expression and offered a different drink without being asked, demonstrating genuine care. Customers appreciate the consistency of great drinks and the friendly environment, which makes the location stand out as the best in the area.
While the cafe is praised for its service and atmosphere, some mention that the temperature inside can be quite cold, especially when staying to chat or work. Overall, this Starbucks is recognized as a favorite for its excellent service, welcoming vibe, and reliable quality.