“So this isn’t my local Starbucks, but i do go here every now and then when im shopping. Tonight i ordered my drink thru the app, and picked up thru the drive thru. They accidentally made me an iced matcha, and i explained i ordered a hot latte. The guy working immediately took it back and said “no worries! Well make you another one” what really struck me was his pleasant clam and collected vibe. (I have had other experiences elsewhere where baristas give attitude or act like it’s your fault they made your drink wrong, or hastily remake it and it ends up worse than the first one) I decided to go inside to use the restroom, and the same guy directed me kindly as i did not know where it was. (Restroom was spotless btw!) when i came out my drink was made PERFECTLY, and i left completely happy. Even with the mixup, It was a simple, stress free experience, and how a visit to Starbucks should always be! 😎“
“I love this Starbucks! I would give it 10 stars if I could. Everything is always amazing, and the employees are so awesome. When I don’t go in or use the drive-through, I DoorDash, and even then, everything is packaged well & made to perfection! Shoutout to Abby—she is a sweetheart! :) xx“