Tim Hortons

Name: Tim Hortons
Address: 815 E 38th St, Erie, Pennsylvania, 16504, US
Telephone: (814) 825-2153
Price range: $
Rating: 2.8

$ • Coffee Shops, Donuts

Hours:
815 E 38th St, Erie
(814) 825-2153

Menu Order Online

About Tim Hortons

Tim Hortons is a popular restaurant that has received mixed reviews from customers. While some customers have had positive experiences, such as finding the staff to be polite and friendly, and enjoying the timbits, others have expressed dissatisfaction with the food and drink quality. Some customers noted that the coffee, especially those with Expresso taste, can taste old and burnt, and that the food is often thrown together and tastes old. Donut holes are sometimes smashed or placed with frosting or glaze down, and employees seem to care little about these issues.

One customer mentioned that they love Tim Hortons coffee and stop at the E 38th location on their way to work, but more often than not, their order is wrong—like getting sugar in their coffee when they asked for just 1 cream. They also pointed out that the staff are busy but still manage to be polite. Overall, the location has some customer service issues, with a need for better attention to detail. Parking lot frustrations and previous experiences with cold sandwiches and hot hash browns were also mentioned, but the service remains decent at times. Despite these issues, many still find the food and coffee enjoyable, with the timbits being particularly tasty.