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“I was here the other day, and truthfully, I was having one of the worst days I’ve had in a long time. When I stepped up to order my food, I have to admit that I judged the young lady behind the counter. She had a metal ring in her nose, her hair was an unnatural color( It was reddish with hints of purple) and because of that I assumed she was troubled and was rude to her.
Yet in spite of my attitude, she remained gracious. She kindly asked what I would like, complimented my hair, and treated me with a warmth I certainly did not deserve. In that brief interaction, she managed to turn my entire day around.“
“Maria at Panera deserves a raise immediately. I walked in hungry and left emotionally fulfilled. She flashed a smile at me and suddenly my broccoli cheddar soup tasted like it was made with love itself. 10/10 customer service, 11/10 vibes. If Maria’s working, just know your order is in elite hands.“