Panera Bread in Pittsburgh

“We have been experiencing a multi-day power outage, and I wanted to say that the staff in this Panera have been exceptional. It is much busier than usual due to many people (including me) trying to work, and they have been very accommodating and kind. I used to work at a different Panera location and was very impressed with the staff here.“

“I had a catering order, the team was awesome. I even had trouble with my company card going through and they were patient and completely put the customer first. Best service I have received in a long time. I definitely recommend this location for all catering needs. Both Kaylee and Kaitlyn were fantastic!“

“Except for the occasional misstep of an incorrect order during a rush, their food is correctly crafted and graciously served. If it wasn’t for this location, I would probably never patronize Panera. However tasty, they are a bit overpriced.“

“Ordered online and everything came fresh, hot, and accurate . I was just a little disappointed with the breakfast sandwiches .there wasn't an option in the group order to modify or add anything, so they were a little dry and harder to eat . I thought the baguette was a lot different too then I remembered . I didn't like it as much .it was my first time trying the avocado toast and I did not like it all . Maybe it's just me? But idk it kinda reminded me of the prepacked frozen half of avocados that aren't the best quality in my opinion. But overall not bad. I would order something from here again. Surprisingly the garden caprese melt was my favorite sandwich 🥪.“

“4 stars because I rarely give a full 5.

This location is always so inclusive, warm and welcoming. The crew they have there is always kind and helpful. It really is a joy to stop in for lunch with my husband and not have anyone give us anything but kindness.

Highly recommend!“

“I visit this location 1 or twice a month and today's visit was above par. It was a great way to start my day! Lynne took care of me! She greeted me right away and was quick to take my order, bag my bakery items, ring me up and get me on my way! Thanks a bunch Lynne“

“I had an experience this week that completely restored my faith in people.

On Monday, I lost my wallet and searched everywhere with no luck. I was convinced it was gone for good. Today, I stopped into Panera at the Waterworks and unbelievably, they had it.

Not only was it safely returned, but nothing was missing. Every dollar was still there.

The staff was incredibly friendly and professional throughout the whole interaction. Their honesty and integrity really stood out, and it meant a lot to me.

Moments like this remind you there’s still a lot of good in the world. Huge thank you to the team at Panera Waterworks I truly appreciate“

“Noticed I was getting a faint stomach ache when getting ice from the soda fountain in the mornings, I come frequently..saw this today! Really could use a cleaning. Mold is going to get someone sick. Had to skip out on ice this time. Happy to edit my post after cleaning! Other than this, great location.“

“This is a good, quiet, clean Panera. I only had an iced tea and sat there and held a business meeting. There were other groups and small meetings going on and the place was quiet enough to hold a conversation and large enough so no one was too close by.“

“From a standpoint of Sip Club beverage Service, this Panera is the best I've been to. It's the only Panera where I can do a kiosk order for a beverage and someone calls out my name and hands me my cup in 30 seconds or less. Usually they're on it very quickly and have their coffee station fully stocked most of the time. Many other places will take 5-10 minutes to hand you an empty cup, if they even do at all.

The managers and staff seem to be hard working and more organized than at other Panera locations.“

“This Panera is located near Pitt. There are often students studying here or people having meetings. The food is good and staff is friendly. Bathrooms were always clean when I used them. It's a good spot to get some studying done while enjoying some good food.“

“I truly like this Panera. It's large and has plenty of space and comfortable seats for working. Almost every table has a plug!The staff is always friendly and fun and it's a pleasure to enter the place and find someone smiling at me. It's one of my usual spots when I'm in the area.Parking is a bit tricky. It's limited on the street and it's 1hr or 15 minutes. The parking garage has the first 2hrs free during the week and then gets quite expensive. After 5pm during the week and on the weekend the first 3hrs are free.“