3.6
Good
107 Reviews
18 Briarcrest Square Store 18, Hershey
Customers’ favorites
- Subway Club Footlong Regular Sub
- Roast Beef Footlong Regular Sub
“This is easily my favorite Subway location, and Oom is a huge reason why. I recently found out that he is actually one of the franchise owners, which honestly made perfect sense because you can tell how much pride he takes in this restaurant. Every time I come in, Oom seems to be there working with a great pleasant attitude. He is hardworking, friendly, pleasant to talk to, and always provides excellent service. No matter how busy the restaurant is, the line moves quickly and I never feel rushed when ordering. The restaurant itself is consistently immaculate. It is spacious and comfortable to spend time in. Everything is clean, organized, and fully stocked, and I honestly cannot remember ever coming here and finding them out of an ingredient I wanted. The condiment and preparation areas are always spotless, which really stands out compared with many other quick-service restaurants. My most recent sandwich was excellent. The bread tasted fresh, the ingredients were fresh, and the portions were extremely generous. Usually at Subway I find myself asking for extra vegetables or toppings, but Oom gave such great portions that even my six-inch sandwich was very filling. Everything was made exactly the way I wanted it. What impressed me most, though, was learning that Oom owns the franchise with his brother and seeing how personally invested he is in running it well. He is not an owner who is removed from the day-to-day operation — he is there working, helping customers, making sandwiches, keeping everything running smoothly, and clearly taking pride in the experience people have in his restaurant. In my experience, this is the best-run Subway location I have visited. (And I have been all over the world). Great food, excellent service, incredibly clean, consistently well stocked, and an owner who genuinely cares about his business and his customers. Oom is a real one. Highly recommend this location!”