Cold Stone Creamery
$$ • Ice Cream, Custom CakesAbout Cold Stone Creamery
Customers' Favorites
Coffee Ice Cream
Gummy Bears
Cold Stone Creamery Reviews
127 ratings
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WONDERFUL SERVICE everyone was amazing shoutout to Osiris the icecream was awesome
Yummy ice cream!
The manager here, Amar, has excellent customer service—there aren’t even enough stars to give him! Lol. I made a purchase and when I got home, I realized one item was missing. I called the store the next day and the manager got right on it. He looked into the issue, contacted me, and I was able to get my missing item.
Hours
| Monday | 10AM - 8PM |
| Tuesday | 10AM - 8PM |
| Wednesday | 10AM - 8PM |
| Thursday | 10AM - 8PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 11AM - 6PM |
Cold Stone Creamery is a welcoming ice cream parlor known for its exceptional service and delicious treats. The staff, including Kai and Jenny, are praised for their understanding and excellent customer service. They explain the process of making an order and assist with the reward program sign-up, making the experience smooth and personalized. The employees are skilled in crafting impressive ice cream creations and can recommend flavors like coffee with almonds and chocolate chip toppings, which offer a creamy texture and perfect balance of flavors. Although this location in the King of Prussia Mall is small and does not have seating, it provides quick service and satisfying portions. Some customers have noted that certain flavors like Butter Pecan may not be available at this store, but overall, visitors enjoy the friendly atmosphere and the ability to customize their orders. Cold Stone Creamery continues to offer a delightful ice cream experience with attentive staff and tasty treats, creating memorable moments for every guest.