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“This Starbucks location is just down the street from where I live, and back in June 2025 I stopped by the drive-thru for a coffee on a day when I was really struggling. I was having a horrible day and truly just going through it when I met Bobby at the window. From the moment he spoke, his incredibly kind words immediately lifted my spirits. I can’t fully describe it, but he genuinely changed my day for the better—even if it was only for a few moments. It was a powerful reminder that you never really know what someone is going through, and that simple kindness can truly mean everything.
Since that day, I’ve been back to this Starbucks many times and have looked for him every visit. It wasn’t until today (December!) that I finally saw him again. I recognized him instantly—before even seeing his face. These are the kinds of employees every business needs. Bobby makes the experience better overall, even when it’s “just” a cup of coffee, and I felt it was important to highlight that.
Overall, everyone at this location has consistently been kind, so management must be doing something right :)“
“As a Starbucks partner, this is the Starbucks I recommend. I've had a positive experience here for years & I purposefully come here when I need an extra boost of happy. Today Adrian took extra time to help me when I didn't know what to get.. his kindness really made my morning. I got a bagel from someone else & they were really sweet even though we didn't have a personal connection.. they still made me feel good to be here. Management here is doing an excellent job keeping their partners & customers comfortable & happy and it shows (: thank you!!“