Dunkin'
$ • Coffee Shops, Donuts
Hours:
105 Glen Dr, Manchester
(717) 266-4867
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Stop for a hot coffee and it was cold. Was told would have to wait to brew coffee they didn’t even know how to give a refund had to call the manager. From what I could see of the prep area it was filthy. They were not busy one other car in the drive through
Tried to stop today at 4:30. Sign on the drive thru said open til 7 pm. But was told they were already closed. If you say you’re gonna be open til 7 then stay open til 7! So disappointing. I’ve had issues with not getting what I ordered in the past. I’m done with this Dunkin!!!
If I could give no stars I would! Very disappointed, horrible customer service. 3 cars in front of me and I waited 25 minutes for my iced coffee.
When I got up to the drive thru there was a girl making sandwiches completely ignoring my existence while FACETIMING some guy on her phone rather then doing her job. I looked over and could see my iced coffee sitting right there along with 4 others and some other lady continuing to make drinks rather then handing out the ones sitting...read full review
Ratings
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 6AM - 8PM |
Dunkin' is known for its friendly and accommodating staff, especially towards children. While some locations may vary in quality, this particular Dunkin' stands out for its outstanding customer service. However, the restaurant has received mixed reviews from customers, with some reporting issues with order accuracy, missing ingredients, and unhelpful staff.
Despite these challenges, the restaurant is praised for the exceptional service provided by a worker named Lori, who is noted for her attention to detail. Customers also appreciate the staff's efforts to address concerns, even if there are occasional mishaps with orders or the use of the mobile app.
Overall, this Dunkin' location strives to provide a positive experience, though the quality may vary at times. The restaurant's commitment to customer satisfaction is evident, and it continues to be a popular choice for those seeking a quick and convenient dining option.