Customers` Favorites
Customers` Favorites
“Alright hard to do a star rating so read the whole thing but I did online order for the family and had a 40 minute wait which I understand so honestly that doesn't effect me if I have to wait cuz they get busy. While waiting my bag got handed off to the wrong customer so they left and came back 5 minater n said that wasn't what they ordered. The bag they took was my order cuz when I asked if mine was ready they handed me that bag. Everyone is different but me if some complete strangers had my food and left the building with it I'm gonna be weird about eating it. The girl said she was getting the manager before I could even say anything so I appreciate that and the manager (Ethan) came was super nice and asked what I wanted to do and gave me vouchers for basically my entire order. Go home with the food told the family the situation and see that the sauce for the onion bloom wasn't there no ranch we asked for and the 2 all American burgers only had cheese so being annoyed already I just called and I think the other manager name was Jeff got on the phone and asked how he can make it right. I honestly didn't know I told him I was just making it known that our experience was a disaster. The manager said what if I have your Burgers and onion bloom made and have the other manager Ethan drive it to your house? I was not expecting that to be a thing but I said are you serious? He took my address and Ethan was at my house within 30 minutes and gave us more rolls extra fries ranch and sauce for the onion bloom. So I know things can happen and get busy but my 0 star turned to a 5 star because they went out of their way to make things right and I've never had any experience like that going above and beyond. So accidents happen things get busy but if you try to communicate civil in a annoying or stressful situation you'd be surprised what can happen. Long story (literally) short excellent service and I will order again in the near future. Huge props to management on Jan.19th 2026. It was very much appreciated“
Customers` Favorites
“Amazing food! Consistent quality! Wonderful staff! Highly recommend“
Customers` Favorites
“{{restaurant.reviews}}“
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“quick service clean pleasant restaurant quality food“