Dunkin'
$ • Coffee Shops
Hours:
5241 Liberty Ave, Pittsburgh
(412) 586-7127
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
My sister and I were here from out of town staying at The Hyatt. We arrived at 7:43 pm after being at West Penn Hospital and having a rough day. All we wanted was one scoop of ice cream in a bowl. There were two people in front of us waiting. No one would wait on us for 10 minutes. Then when they finally did, they said “this is nuts”. Did not say Hi or Thank You. The closing time is 8:00 pm. They should serve until 8:00 pm. Our Dunkin is awesome back home. This store...read full review
my husband and I we ere there the first day they opened. He likes the coffee and the icecream. I enjoy the coffee and the donut as a treat. Service has improved since they first opened. I ordered the Sophia to support my granddaughter and I enjoyed it cery much. actually I am not an ice coffee person so I was quite surprised.
Staff is rude and disrespectful. I was told by the manager Casey my request for a refund is “not her problem” and she continually hung up on me. They accepted mobile orders over a holiday weekend in which they were closed and are now refusing to issue a refund!? How is that not theft?? I’ll drive 15 minutes out of my way from now on to not have to deal with these rude people
Menu
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 10PM |
| Saturday | 4:30AM - 10PM |
| Sunday | 4:30AM - 10PM |
Dunkin' is a spacious and inviting café with friendly staff, although the service can sometimes be inconsistent. Their popular extra-large coffee with butter pecan swirl remains a customer favorite, but the coconut milk option is no longer available. While there may be a wait during peak hours, the staff's enthusiasm often makes up for it. This Dunkin' location is consistently clean, and orders are rarely incorrect. The staff, especially Michelle, are described as nice and professional. Customers appreciate the patience and courtesy shown by the employees, who are attentive to their needs. The Dunkin' team has also demonstrated exceptional customer service, as evidenced by the story of Greta, who went above and beyond to help a customer in need, even while off the clock. The beautifully decorated clown cones, made by Jill, are a sweet treat that customers have enjoyed for years.