Jimmy John's
$ • Sandwich Shops, Fast Food
Hours:
6425 Penn Ave, Pittsburgh
(412) 441-1777
About Jimmy John's
Customers' Favorites
Jimmy John's Reviews
I have visited this Jimmy John’s three times since moving to Pittsburgh and every time the customer service is completely non-existent. The gentleman with the long dreadlocks, the first time, sat and texted on his phone for a good thirty seconds before he even was bothered to come take my order. Today I went in the shop, ordered my food, and left without him saying a single word to me. No big deal except he was the one who took AND prepared my order. There were two other people...read full review
I have visited this Jimmy John’s three times since moving to Pittsburgh and every time the customer service is completely non-existent. The gentleman with the long dreadlocks, the first time, sat and texted on his phone for a good thirty seconds before he even was bothered to come take my order. Today I went in the shop, ordered my food, and left without him saying a single word to me. No big deal except he was the one who took AND prepared my order. There were two other people...read full review
I'm not much of a sandwich person but my kiddo picked the place.
Ratings
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
Jimmy John's is a restaurant known for its quick service and good quality food. It has a clean and comfortable environment with friendly staff, especially the employees who consistently make sandwiches perfectly and provide friendly service. However, there have been some issues with order accuracy, such as a #12 sandwich coming with cheese and a different spread than requested. Delivery experiences have also been inconsistent, with some orders arriving over an hour late, and staff on the phone sometimes being rude or short when asked about delays. Despite these problems, the restaurant is generally praised for its fast service, and refunds are issued when issues like machine problems force unexpected closures. Overall, many customers enjoy their visits, though some have experienced disappointing customer service or long waits.