“I've traveled the entire country, and this is without a doubt the best McDonald's I've ever been to. The drive through is fast.
They have tenured staff who you can tell really care about providing good service. They remember your name. If something is wrong, they're always happy to make it right.
The food? It's McDonald's, and you get what you pay for, but it's consistently prepared correctly. Take-out failure rate is less than 1%.“
“I can honestly say that for the FIRST TIME EVER, I received 2 PERFECTLY MADE cheeseburgers. When I say perfect, I mean the burgers were HOT. The burgers were put on the bun perfectly with no hang over meat off the bread. The bread was toasted perfectly. The cheese was on the meat perfectly. While eating the burgers, there was no dripping of ketchup and mustard. The pickles were BIG. Never have I been so impressed with the food. The drive thru people were very very friendly and I was greeted with a smile at each window. Now I am one to say that this team at this location deserves a raise and something special. So kudos 6389 Steubenville Pike for making me the perfect meal. If I could afford the gas, I would order my food from this store frequently. Thank you again! You made me a very happy person.
Thank you to a terrific team and their manager/supervisor!“
“I go to McDonald’s (multiple of them) way too much, so I’ve learned that the App is the way to go. I pretty much always place a mobile order for drive thru pickup. It just lowers the possibility for error and decreases frustration for me. This store is pretty alright at correctly giving me the correct fries and a Coke I order, usually at mid-day. The employees aren’t usually particularly friendly but they get the job done.“
“Theyre always on their toes and moving. Polite, helpful, and getting the work done. I've sat down in this one twice within a few months and its clean and they get the job done with a pleasant experience. Lastly, the food was all hot and fresh. I really appreciate that.“
“Outstanding McDonalds location!! Redesign is among the very best of the best that I have seen - chairs that aren’t bolted to the floor. Food was hot and fresh and delivered with friendly service. I really wish my local McDonalds was half as good as this one.“
“Another McDonald's review you ask? Well then awaaaaay we goooooo. Before this year I have never had a McRib. Every time it would come back I just never made it there in the window. The previous time it was released they got me with fear mongering. This is the last time and it's gone forever really pulled me in. Even though I never had 1 I was devastated. Then BOOM!!! It's back. I immediately went to Burger King and ordered a McRib, I was told I was in the wrong kingdom. So I drove to a Wendy's to cry in the parking lot. Once I put my face back together I headed right for the clown house. I got a McRib that day my friends. I also got disappointed! I do not like anything about a McRib. I wrote all this to say that the Big Arch has been the best fast food burger released in the last 3 decades!“
“The woman who brought my order to my table is (by far) the best Mc employee experience I’ve ever had. Due to her, I’ll be back. Order delivered 10-13-26 @ 2:20pm
She has sincerely went above and beyond. The world could use more people such as her.“
“I mean this is just your run-of-the-mill McDonald's they're all basically the same. You go to one restaurant. You get what you get and helping the workers. Don't miss it something up. Always check your food before you leave the drive-thru just in case they do skip something but haven't had an issue for a while.“
“Normally if you order delivery or takeout from a fast food restaurant, you’d expect the service screwing up the toppings or serving cold fries. But i ordered delivery and i was very impressed with the service. The toppings on my Burger was just what i wanted and it was hot enough and tasted right. Same with the fries how when i consistently touched them. They were hot and tasted salty and fresh as always. I never been inside of the two story McDonald’s but i would like to check it out sometime“
“Comfortable , sit down and have a good breakfast to bacon , egg and sausage and grills with orange juice at the spot... i gave me a table to sit down and think about holiday.It's gonna go ketchup on my text messages.Emails phone call in the air conditioning that was working nicely...“
“It's McDonald's. No complaints about the place. It's gotten a lot more expensive. Make sure they fill up your fry container. Lots of times it's half full & you are paying a lot for fries. Check your stuff.
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
“There was a very long line of customers in the drive thru around 1am 8/30 & unfortunately the customer ahead of me in the white Honda SUV was extremely rude to the staff & holding up the rest of the line but I must say that the drive thru employee, I did not catch her name & the GM handled the situation with the utmost professionalism despite what this rude customer was doing & saying. Now even with all of that going on plus the line still being very long they all pulled it together like a great team & were still were able to make sure what I ordered was not only correct but everything was hot & done perfectly. I hate to see rude customers treating the staff like that & wanted to make sure that they know that I truly appreciate all of their hard work especially when they have to deal with people like that.“
“I had placed an online order, and for some reason, the app had malfunctioned but I was still charged. Thankfully, the staff were super friendly and helpful! Also - they served me the best Big Mac I may have ever had. (no pickle, light sauce, extra patty).
Thank you guys! I appreciate you!“
“I mistakenly ordered the wrong drink (using the kiosk) for my daughter. The woman that was running the front pointed that out to me and I disappointedly walked back out to my car. Then I get a knock on my window and she gave me the drink. I got really overwhelmed with gratitude, because I have had a really bad week and her act of kindness was really appreciated.“
“I always stop by McDonald's here in Wilkinsburg in the early morning for coffee or breakfast, sometimes BOTH.
This McDonald's is hopping 🦘🦘🦘. The drive-thru is always busy and the dining area tends to be a little bit more open when I am here. I like using the kiosk to place my order, it is fast and there is no need for someone on the register. Trust me they are running around and busy.
I do reviews as a random act of kindness to companies that have helped me along my journey 🧭🗺. I'm kind of 🆕 to Wilkinsburg but everyone here has been so kind to me, especially the workers here at McDonald's.
Thanks McDonald's for giving Me ✋🏻 a Spot 🔴 to relax in the morning 🌅.“
“Let me tell you me and my wife only get are family fast food once a month and this McDonalds topped are list not only did they get all are custom orders correct the cashier also told us how to save 20% off are bill and was super kind and patient with are picky selfs we will most definitely only be going to this store from now on when we want McDonalds I highly recommend going in to the store but the drive through is great to.“
“The people there are very friendly. But they do not offer refills on sweet tea we're most McDonald's do. The $5 meal used to give you five chicken nuggets and now they've reduced it to four chicken nuggets one fry one chicken sandwich and a drink of your choice. I go there for the cheap meal because the retirement check that I get it's so small it's hard to live on.“
“This is still a McDonald’s, so the usual caveats regarding the food apply, but I’ve never seen such an effective and nice staff at a Micky D’s. The cashier was super competent and was taking orders crazy fast and with a smile, while also occasionally stepping in to help what seemed like a new trainee on the other register. By the time I had my card back in my wallet, the woman was almost done loading my order and had called my number. My only (but large) negative experience was that the sweet tea was straight up syrup. I took one small sip and threw it in the garbage. Was way, way, waaaaay too sweet.“
“We got McDonald's here twice today and the first time ever. Egg McMuffin was terrific, big Macs were terrific. The egg McMuffin was like a really breakfast sandwich, crispy edges on the English muffin, the yolk almost a little runny. The big Mac had lots of lettuce, didn't skimp on special sauce, and was generous with pickles. It was Very pleasant experience. My boyfriend also said all of the employees he interacted with were really terrific. Huzzah. Great job, y'all.“
“Stopped to get my nephew , something to eat. There were six kids in the dining room , they were not extremely loud to the part where they were bothering me. The manager came out and yelled at them and said he could hear them all the way to the back of the store. They were not that loud, i was still able to talk to my nephew , sitting across from me in a normal voice. I just found that weird, then he took that extra mile to put aggravation , where there was none. The cashier was super nice, and smiled. Drive threw was busy“
“This location is excellent! The people are very nice and accurate with my orders. That level of thoughtfulnessanf accuracy is greatly appreciated. This location is an outstanding example of what a McDonald's should be. Definitely go there!“