Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
Customers' Favorites
Large Chips & Large Guacamole
Large Side of Guacamole
Burrito Bowl
Steak Tacos
Salad
Chipotle Mexican Grill Reviews
205 ratings
Share your opinion about Chipotle Mexican Grill
Messy, rushed, and didn't time when preparing they were too worried about the line of people. Food looked a mess and most of the proteins were dried out. The fajita veggies were on like they were life support. They were just rushing through the motions. I wanted to purchase more but it seemed like I was an inconvenience to them, when trying to order additional side item, or trying toask about new menu items. They just wanted to move the line.
I live 2 minutes from here. And I pick up the food and can’t even make it home before it’s freezing. I just don’t get it. Ice cold.
I was passing through today and decided to stop for lunch. It was a late lunch, so the place was fairly empty, which I like. The place looked awful, however, all the bins were messy behind the line, the tables were dirty, the drink bar was destroyed-no napkins, etc. The food wasn't the worst, wasn't the best I have had, and I do eat at a LOT of locations across the US. The one redeeming aspect was the gal who served me; she was very considerate and served with joy and gladness,...read full review
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
Based on recent reviews, Chipotle Mexican Grill in Shrewsbury is a high quality chain restaurant that has gotten much better over the past few years. The food is always hot and tasty, and many of the ingredients appear fresh now. The staff is usually happy to accommodate custom requests, and the location remains busy most nights. Specific employees are frequently praised: one manager always smiles and is very helpful, another worker on pickup orders delivered extra everything for a customer, and a younger lightskin girl is described as the BEST CHIPOTLE WORKER EVER, always smiling and giving the best portions. However, some issues were noted. The food is now over salted, especially lately, with too much salt on everything. One customer reported no vegetables available at 5:50 pm during dinner hour, only corn and tomatoes with cilantro. Despite these problems, the service from certain staff members is considered excellent, making this location the best by far compared to over a dozen others visited.