Customers` Favorites
Customers` Favorites
“Sorry but I this weekend for the st patty’s donuts, they were made so Sloppy I had to complain. The work stations were so messy icing and toppings everywhere that the bottom of the boxes and sides of the boxes were sticky. Will never go back again. Mind you Donuts were for a party and guest were upset about presentation and taste.“
Customers` Favorites
“They always give the best customer service I've ever had. Always attentive & accommodating. They have the most friendly staff that make every trip here a joy. And the ice cream is always top notch. 🍦“
Customers` Favorites
“The honey lavender icecream is the best icecream I’ve ever had! All of the people are very friendly and their ciders are equally delicious! Produce is great quality for a great price, we will definitely be back!“
Customers` Favorites
“Great customer service! Very responsive which I love! If there was a rating system I would give it a 10/10.“
Customers` Favorites
“We stumbled upon this restaurant waiting to see Reading Phillies game . Fell in love as soon as we went in , being from NE Philly loved the Philly decorations. Next up the food it was delicious and filling . Staff very personable , owner loved chatting up Philly . We truly will be back and pass the wird to our Philly families .“
Customers` Favorites
“Wonderful service , really clean spot . Freshest fruit every time .“
Customers` Favorites
“So good! I got the Churro cheesecake crepe and it was delicious. They let the kids sample the ice cream to find the flavor they wanted and the staff was friendly. The menu and ice cream flavors are only written in Spanish though... but they do have pictures so you can see what the items are.“
Customers` Favorites
“Yes, but what the heck happened to the ChoCho’s????? Different flavor, dark/almost chocolate ice cream. What did the new owners do?? Very disappointing….“
Customers` Favorites
“Such a good experience! Prices are very good and staff was so nice! I got the Candy grapes and they were amazing!! Definitely recommend trying!🩷“
Customers` Favorites
“I’ve come here throughout my entire childhood. Whenever I would visit my parents as an adult, I’d stop by even just for an ice cream cone! Nowadays I enjoy taking my son and can’t wait for warmer days so we can take a stroll down to the Drive-In for some ice cream and fun!! Love seeing the ducks as well.“
Customers` Favorites
“Chillers are 2nd to none . As far as we're concerned, there is NO other place but here!!!“
Customers` Favorites
“My favorite ice cream place since childhood. I still get a cone of soft serv anytime I’m in the area, and family members still get a Fudgie the Whale cake for their birthday. Same quality and great taste as years past. Sure it costs more than it used to, but what doesn’t?“
Customers` Favorites
“We finally tried your donuts at the Boscovs Fairgrounds Market location! As you can imagine, we were a bit overwhelmed by the choices. How do you pick just one? Justin was a lifesaver, recommending some of his favorites, and they were all fantastic. We’re definitely coming back for more delicious donuts and great customer service! Thanks, Justin!“
Customers` Favorites
“Yesterday, my son ordered cookies online through the Wyomissing store. When he ordered these cookies, he told them not to ring the bell, but to leave the cookies by the front door. All is great, however, the boxes that the cookies were delivered in were paper thin. They placed the cookies down one box on top of the other.
It was raining. The cookies should’ve been placed in a plastic bag as the two boxes were damp.
I must say, the ants thoroughly enjoyed your cookies.“
Customers` Favorites
“Great soft serve ice cream! Cool looking building! It's a great place to stop on any warm day to relax with some good ice cream. This is my favorite time of the year, right before they close for the season, because they have Pumpkin soft serve!!!!“
Customers` Favorites
“In regards to the Sinking Spring Rita's... No problem with the food itself. But after waiting 25 minutes in line, I was greeted with super rude customer service. Ordered a watermelon gelati, small, took a breath to keep talking, but the girl already turned away and started making it in the back, before she knew what flavor custard I wanted. She made vanilla and another girl asked if that was all. I asked for a twist for my custard and the original girl said "it's already made" and I said "I didn't finish my order" and my partner said "can you make it again please" after she gave us silence. Then she said "next time say that when you order" and I said "you walked away." Then we paid and resumed our lives. She was ready to walk away before I even told her what size I wanted. At the very least ask what flavor custard I want if you thought I was done ordering, don't just walk away without knowing what the customer wants. Incredibly rude to then imply I have to take the wrong order simply bc you made it wrong. So to the short blonde chick working last night (04/28/24) at this location around 6:30pm, I'm going to give you the benefit of the doubt and say maybe you had a bad day or were stressed bc the line was long and you were busy; however, use this as a chance to reflect and learn how to manage your mouth and take accountability for your actions, esp at work, bc you were just unnecessarily rude when you were the one who messed up. Or just take the customers whole order first.“
Customers` Favorites
“I love this place but they need to revamp the outside eating area. Possibly should add more tables or section the area so it is not in the middle of a parking lot by a Goodwill. Good food and service like every other Rita's though. Always appreciate a good mango and vanilla gelati.“
Customers` Favorites
“My kids tried the new carnival flavor and loved it!!!! This location is always amazing! Staff is always polite and attentive and the owner is amazing!!!“
Customers` Favorites
“Rita’s offers refreshing treats on these hot days! My favorite is the mango and vanilla gelati. The staff has been polite and helpful, great customer service! I’m looking forward to my next visit!“
Customers` Favorites
“Good food! Fast service! Great experience! Will come again!“
Customers` Favorites
“The vibrant colors and icy treats beckoned to me like a siren's call. Holy Gelati, Batman! What an icy adventure I had at Rita's Italian Ice. Nestled outside of Reading, in the heart of Shillington, this Rita's joint is the go-to spot for a frosty treat that hits the spot. The real cherry on top of this frozen fiesta was Allison herself. Not only was she a master at crafting the perfect ice concoction, but her friendly demeanor and infectious smile made the whole experience truly memorable. She even posed for a picture with me, adding an extra dash of superhero flair to my Rita's adventure. Thanks for being chill, Allison. Whether you're a local looking for a sweet escape or a crime fighter patrolling the hustling and bustling Lancaster Ave, Rita's Italian Ice is a must-visit destination. And if you're lucky, you might just get to chill out with the legendary BatmanJawn himself – action figure by day, ice cream aficionado by night. Thanks, Rita's, for a frosty-fantastic time! Be cool, eat a Rita's.“
Customers` Favorites
“I got my first cheesesteak from your shop just about a half an hour ago and thought it was great. Very flavorful. Thank you“
Customers` Favorites
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“The kids love this place and so do we! The flavors are always amazing and they have a great selection of toppings!“