Tim Hortons
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Beigne Araignée
Sandwich
Tim Hortons Reviews
115 ratings
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best tims i’ve ever been to. i don’t usually leave reviews, but the service was so exceptional that i had to. upon first entering, the worker that took our order was amazing. he was very kind and helpful, even giving us solutions when certain things weren’t available or sold at this location. moreover, our order was finished very quickly, and it was great! the pizza was the perfect temperature and was delicious, and so were the coffee and pastries i got. 10/10.
i had an amazing time at this tim hortons. the employee who served my friend and i was an absolute angel. we asked for stuff that wasn’t available on this tim horton’s menu and he was very helpful to find an alternative. i felt listened to and this is genuinely all i ask for customer service. i felt compelled to write this, especially when i never do. i was already very stressed and this employee made my day better. food was amazing, too.
Reconnanded and Very good service
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | 6AM - 4PM |
Tim Hortons near Hôpital de la Cité-de-la-Santé offers ample outdoor parking and generally good service, with staff often familiar with regular customers' orders. Customers have noted that the service is friendly, especially in the evening when smiles are common, and young staff members are doing a very good job. The layout can be awkward when waiting for orders, as customers sometimes find themselves in the way. There have been issues with cleanliness and noise levels, but staff efforts are appreciated. Mobile orders are available for pick-up, and the lady of small stature working behind the counter is always smiling. Recently, some customers experienced shortages, such as no potatoes available after payment, but substitutes were offered, making the experience better. The restaurant has potential, and improvements in food quality, tidiness, and customer service could make it a place to visit more often. Notably, the cheese croissant has been a concern, with some customers finding it burnt and tasting like nothing but burnt cheese, which they hope will be addressed by management.