Tim Hortons

$ • Coffee Shops

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About Tim Hortons

Tim Hortons near Hôpital de la Cité-de-la-Santé offers ample outdoor parking and generally good service, with staff often familiar with regular customers' orders. Customers have noted that the service is friendly, especially in the evening when smiles are common, and young staff members are doing a very good job. The layout can be awkward when waiting for orders, as customers sometimes find themselves in the way. There have been issues with cleanliness and noise levels, but staff efforts are appreciated. Mobile orders are available for pick-up, and the lady of small stature working behind the counter is always smiling. Recently, some customers experienced shortages, such as no potatoes available after payment, but substitutes were offered, making the experience better. The restaurant has potential, and improvements in food quality, tidiness, and customer service could make it a place to visit more often. Notably, the cheese croissant has been a concern, with some customers finding it burnt and tasting like nothing but burnt cheese, which they hope will be addressed by management.