3.8
Good
271 Reviews
50 Highland Avenue Route, US-6 East, East Providence · 5.3 miles
Customers’ favorites
- Chips and Guacamole and Salsa
- Bottomless Tostada Chips
- Bottomless Chips & Salsa
- Molten Chocolate Cake
“Wanted to mention an experience we had with the Chili's in Wyomissing PA. We had a party of 7, 5 adults and 2 very young children. Great staff, seated quickly, ordered quickly. Then a medical emergency happened in the back to a young woman which resulted in our food being dropped. Manager Dan came out and apologized and told us what happened. The night became less about food and more about the young woman being fine. She was checked out - ambulance called, etc. and got treatment. Our food was prepared again and we still had a great meal and finished our night. Then our server, Giavana, advised us the manager was comping some of our meal for the extra time. And then she had to adjust the bill since we needed it split. All taken care of and we paid, but made sure to give a little extra to Giavana for her service and then gave Dan some money to give to the woman with the medical emergency since she lost wages when she had the episode. The meal became more about people and not food and our meal and how quickly we were served and could go home. Bottom line, take care of the restaurants and employees that do everything they can to give you a great meal and experience, and especially when they go above and beyond when an issue happens out of their control, yet they take care of it and worry about your experience. Shout out again to Dan and Giavana and Chili's Wyomissing PA for our night. And best wishes to the young woman and her medical issue, that she recovers and gets back to work.”
Fast Food · $
