Dunkin' Donuts in Lincoln

“I don't understand all the negative reviews about this location. It's really not that serious. We're talking about donuts and coffee, people....it's not an emergency room. lol... Get a grip. I've been coming here for years because the place is clean, the staff has always been polite, and they've never screwed up an order. But honestly...here's some life advice for customers who always seem to have bad experiences...everywhere they go. If you're always running into issues, maybe you're the problem? If you walk into an establishment with a chip on your shoulder, you can't expect everyone to make excuses for your bad attitude and victim complex. I'm middle aged, and I can honestly say that in the 45 years I've been on this planet I can count the number of unsavory customer service experiences I've had, on one hand. The response you receive is often a reflection of the energy you put into the Universe.“

“Their night crew is better in my opinion. Ive noticed they're friendlier and more polite. spot on with every order I've gotten so far as of recently, also very quick about it too. Perfection ?

Dietary restrictions: They have dairy free options for those who cant have dairy

Kid-friendliness: Very friendly towards kids anf polite

Wheelchair accessibility: No stairs to worry about, door dont have a wheelchair button from what ive seen tho“

“Went in to get my regular extra large hot with extra extra cream and sugar like i always do and those kids behind the register absolutely killed it with the customer service they were very kind and actually held a good conversation while making my coffee i wouldn’t say the same for the morning crew but if you come in after 4 expect great service and even better employees“