Customers` Favorites
Customers` Favorites
“Pick pockets was way better this place sucks“
Customers` Favorites
“I want to thank David for the best customer service when I called in a take out order. He was pleasant, polite, unrushed and repeated my order back to me. He thanked me at least twice as well. Thank you David!“
“Shawn made me the most delicious Turkey sandwich! I also loved my cocktail to take on to the beach with me! Thank you!! I’ll be back!“
Customers` Favorites
“So… we were at this location today (9/09/2024 - 2:15/2:30pm) and let’s say we were both less than impressed and knew I had to leave a review while I am still thinking about the visit.
We’ve been to this location a couple times in the past and it was a better experience.
TWO people here made our visit ‘ok’ and I will tell you, if it wasn’t for them I would have given only 1 star instead of the 4.
The first employee that was GREAT was the young man with a beard, he sliced the deli meats and was SUPER NICE and I appreciate his attention to the customer, asking if we’ve had the deli-meats from Jersey Mike’s before and telling us how good the quality of the meats and cheeses are… and the amount of detail he put into the art of the sandwich. The other person who was GREAT was the other young man with glasses who put the topping/fixings on the sandwich. He was very nice and polite. And I want to complement both of these gentlemen.
The one person who pretty much ruined our trip today was the woman who I think may have been the manager? She had ear plugs with the big holes. I can’t explain her better than that because her interaction with us was minimal, she didn’t look at us, say a word to us, and acted annoyed when we asked for a second container of pepper relish.
Then when the young man at the register (also nice) who may have been new and still learning - asked her how to use our points instead of paying with cash or credit card - she again seemed annoyed that he had to ask her and that it was an inconvenience.
In my opinion - the young man with the beard should be the manager. He definitely has more of a people person attitude and that’s important when dealing with the public.
All it takes is one person/employee to ruin the positive experience that every customer should have. That’s the whole point of a customer service based shop - to hook the customer and keep them coming back.
It will be a little time before we visit this location again.
With that said, our sandwich was delicious!“
“Locals know ... The Mill is home to some of the area's best food. Add Masa to the top of the list. Pretty much everything is made in house, down to the mustard. Today we split the bacon egg cheese and the sausage egg cheese both on focaccia. Freash delicious food and such nice people. From the homemade pico de gallo to the service, such a great find. Can't wait to go back, dinner is next. Everything but the empanadas can be made gluten free.
Dietary restrictions: Many Gluten free options“
Customers` Favorites
“loved it! we will definitely be back all the time, the staff is awesome“
Customers` Favorites
“Exploring the local area and yelp searched for a coffee shop and found this lovely little shop! Coffee was super delicious and the croissant sandwich was delish!! Sweet vibes here and super cute!“
Customers` Favorites
“Subway is subway, it's mediocre food but sometimes that's what I want, this particular subway does always tend to be better than others I've eaten at and when I tend to stop in only on certain days of the week the employees are always welcoming and friendly and always make a well structured sandwich, couldn't ask for more when going into a subway.“
Customers` Favorites
“My husband and I came to Mystic for a few days. The first day it rained all day and all night. For dinner we just wanted to pick up some sandwiches and return to our hotel room. We went to this Subway and ordered two meatball parm sandwiches with fresh mozzarella. The owner was very friendly and made us the most delicious sandwiches, fresh, toasted and lots of sauce. We returned the next day and picked up some sandwiches for lunch. We found this location clean, fully stocked with everything and we had the cookies which were fresh baked and delicious! We highly recommend stopping in and having a sandwich there!“
Customers` Favorites
“By far one of the best Subway shops I've visited in a long while. The restroom was clean and serviceable which is rare. The staff kept the dining area clean and collected. The freshness of the food was the usual and they were quick yet accurate. Thank you for the experience.“
“As a loyal customer of Subway, I wanted to share my feedback regarding the recent changes in the small turkey sandwich portion and portions subway has made. While I have no issue with paying a higher price to support our restaurants, I've noticed that the portions have become smaller while the price has increased. As someone who values consistency and quality, I believe it's essential for prices to reflect inflation without compromising on portion size. I would be more than willing to pay a slightly higher price if it means maintaining the portion size we've come to expect from Subway. Ensuring that customers receive value for their money is crucial for maintaining satisfaction and loyalty. The photo shows a small turkey without cheese and mask for extra turkey in lieu of the cheese. Out the door $8.50.I’m not the only one noticing.Subway, the world's largest sandwich chain, has come up with a novel solution to deal with soaring inflation: shrinking its (in)famous footlong sandwiches down to just three inches (7.6cm)Suggestion:To combat inflation without sacrificing quality or portion size, Subway could consider a strategy that prioritizes maintaining old-school portions while adjusting prices to reflect inflation. By keeping portion sizes consistent, Subway can retain loyal customers and uphold its reputation for offering value-driven meals. This approach ensures that customers continue to receive the same satisfying experience they've come to expect from Subway, fostering loyalty and positive word-of-mouth. Additionally, emphasizing quality ingredients and customer satisfaction can further distinguish Subway as a brand that prioritizes both quantity and quality. This balanced approach to fighting inflation can help Subway maintain its competitive edge in the market while preserving customer trust and loyalty.Thank you for considering my feedback.“
Customers` Favorites
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“This was by far the best service we've had at a Subway anywhere. Both employees were friendly and patient with our large order for 6 people, but Zach absolutely made our day with his huge smile and playful attitude. Usually servers get frustrated with the kids as they tentatively ask for their veggie toppings, but Zach wasn't just accommodating, he was encouraging. "Extra pickles? Sure! Oh, EXTRA extra pickles? Right on!!" We all ended up smiling and happy, with tasty sandwiches just the way we wanted them. Thanks, Zach, for bringing your infectious good cheer!“