Customers` Favorites
Customers` Favorites
“Best soup I’ve ever had!!!“
Customers` Favorites
“Love the bluefin! This is a must try for Greenvilles restaurant scene“
“Incredible selection of pastas and sauces. The founder and owner, Alex, is helpful, informative, and makes the process of buying pasta so much fun! My personal favorite is the radiatori with bolognese or pesto. Chef Boyardee better watch out!“
Customers` Favorites
“My wife and I love Olive Garden, so food is always good. But I just wanted to shout out our server, John. He made the visit feel so special and had the most joyful attitude throughout our visit. He checked in on us frequently and just made the visit go beyond our expectations. Keep it up John“
Customers` Favorites
“Went to Olive Garden for lunch while in Greenville. I had the steak gorgonzola Alfredo which was soooo delicious. This was a meal you don't get to eat at home. My wife ordered the Calabrian steak & shrimp. It's a spicy spaghetti style meal which she totally loved. If you haven't been to an Olive Garden in a while you should plan a visit soon. I sound like an ad but I assure you I didn't get anything but a delicious lunch that I had to pay for! 😋“
Customers` Favorites
“oatmeal raisin mixed berry cookies, and Neg the manager“
Customers` Favorites
“This is the best and cheapest Chinese take out!!! The hot and sour soup is fantastic and you get a big giant container for $5. The short ribs are delicious. The fried rice isn’t good though. It’s just yellow rice with raw onions in it. The restaurant is lobby really dumpy and not very nice, but the food is delicious. Take out is the only option. They discourage you from dining in (they have 2 tables but no trash cans or trays etc.. and only serve in to-go containers)“
Customers` Favorites
“oatmeal raisin mixed berry cookies, and Neg the manager“
Customers` Favorites
“Love this place. Would recommend“
Customers` Favorites
“Update:
I am highly impressed with how this situation and we were handled. Shout out to Chris who is over 13 stores and made sure this became a teaching moment and a moment to sit down face to face with everyone involved. If only we could do this in the world we would be in a better place as the human race. Panera will not be losing us as customers and I'm sure all the stores he is over will find themselves better because of his leadership. I decided to keep the original review because how a company handle issues shows character and builds trust for the brand
THIS is what passes for “customer service” at Panera Bread on Woodruff Rd????
My husband walked in to pick up a PREPAID order of bagels for his job.This was an order he stepped in to grab because someone else couldn’t, and somehow ended up being treated like a suspect instead of a customer.
And let’s be very clear about how this unfolded:
The first employee he spoke to had no issue at all.
He gave the name, and everything was moving exactly as it should.
Then an older white female stepped in and suddenly everything changed.
Suddenly he was a “scammer.”
Suddenly he needed to “call the person who ordered it.”
Suddenly the proof in his hand wasn’t enough.
Same MAN DRESSED IN A SHIRT WITH THE COMPANY LOGO. Same order. Same proof.
Different reaction.
This handome, beautiful spirited, kind BLACK AND PUERTO RICAN man who always wants the best for everyone is a husband, father, grandfather, brother, uncle, nephew, cousin, grandson, friend, mentor, leader, a man of God, and a pastor. His reputation of service to others is phenomenal! He is the kind of man who speaks to everyone, holds doors for others, and will help a stranger without hesitation.
And even in that moment of being profiled over something already PAID FOR he did not get loud, did not get rude, did not become angry( how yall LOVE TO STEREOTYPE PEOPLE OF COLOR)
He bit his tongue! Stayed calm! Showed restraint!
And waited while your employee decided whether he was “worthy” of receiving an order that was already paid for!!!!
That right there is the problem.
Because when a man can do EVERYTHING right, come prepared, be respectful, be calm and YET STILL be treated like he doesn’t belong...
That’s not confusion.
That’s not policy.
That’s bias! That’s profiling! That’s racism!
Panera Bread please explain to us why did one employee see a customer, and another see a threat?
What kind of environment allows that kind of bias to show up so comfortably?
And what are you going to do to make sure this doesn’t keep happening?
Because today it was my husband a man who chose grace when he didn’t have to!
But let’s be clear 🗣🎙 HE SHOULD HAVE NEVER BEEN PUT IN THAT POSITION TO BEGIN WITH!
DO BETTER! BecAUSE HE DESERVES BETTER! WE ALL DO!
SICK OF IT!“
Customers` Favorites
“This is a nice quiet location! The layout is slightly different that other stores but it’s still cozy and comfortable.
The restrooms are clean and spacious. Service was slightly delayed, they didn’t have enough employees probably,
But food was still served within a reasonable amount of time and it was delicious.“
Customers` Favorites
“{{restaurant.reviews}}“
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“Delicious food, fast service, beautifully decorated interior, friendly staff, what else can I say?!“