Dunkin'
$ • Coffee Shops, DonutsAbout Dunkin' Donuts
Customers' Favorites
Assorted Half Dozen or Dozen Donuts
Munchkins Donut Hole Treats
Sausage Egg and Cheese
Caramel Iced Macchiato
Bacon Egg and Cheese
Half Dozen Donuts
Iced Latte
Hash Browns
Croissant
Doughnut
Dunkin' Donuts Reviews
258 ratings
Share your opinion about Dunkin'
I love this Dunkin and the employees are always the best especially the lady working today ❤
Favorite before work morning spot
I really enjoy stopping by here whenever I need a quick pick-me-up during a busy day. Their iced coffee is consistently good, and I love having so many options to customize my drink exactly how I like it. The mobile app makes the whole process super convenient since I can order ahead and just grab it at the counter without any stress. Sometimes the drive-thru line gets a little long, but the staff are usually working hard to keep things moving. It is my go-to spot for a reliable,...read full review
Hours
| Monday | 5AM - 5PM |
| Tuesday | 5AM - 5PM |
| Wednesday | 5AM - 5PM |
| Thursday | 5AM - 5PM |
| Friday | 5AM - 5PM |
| Saturday | 5AM - 5PM |
| Sunday | 6AM - 5PM |
Dunkin' in Charleston seems to have a mixed reputation among customers. While some enjoy the convenience and friendly service, others have experienced issues with the parking, drive-through, and employee conduct.
The drive-through can be problematic, with the layout making it difficult for parked cars to exit. Customers have also reported instances of employees being unfriendly, gruff, or appearing unprofessional. Order mistakes and a lack of responsiveness to customer concerns have further contributed to a less-than-satisfactory experience for some. It can be hard to get in and out of this location and there can be a long wait for a simple cup of coffee or a mocha latte.
However, there are also positive experiences reported, with the staff being described as kind, very nice, and efficient in preparing orders correctly and quickly. The employees are polite, pay attention to details, and work as a team with a calm, friendly vibe. The location's proximity to the road makes it a convenient option for those in the area.
Overall, the reviews suggest that the quality and service at this Dunkin' location can be inconsistent, ranging from a pleasant experience to one that leaves much to be desired. Customers should be prepared for potential issues with the parking, drive-through, and staff interactions when visiting this establishment.