Panera Bread

$ • Cafe, Salad, Soup

Hours:
2000 Sam Rittenberg Blvd, Charleston
(843) 556-0991

About Panera Bread

Panera Bread, a popular cafe chain, has received mixed reviews from customers. While some customers enjoy the food, others have experienced issues with cleanliness, staff efficiency, and availability of menu items. One customer praised the grilled cheese sandwich with tomato as the best they've had, noting that vegetarian options like adding tomato are available. However, recent visits have highlighted cleanliness problems, with the restaurant being dirty, crumbs and dirt on counters, and bagels on the floor. Restrooms have also been reported as dirty, and the overall environment appears rundown. Despite friendly staff, there are concerns about staff struggling with their roles and the need for better training from management to restore a clean and inviting space. Service times have varied; some customers noted long waits, while others experienced quick service, especially with online ordering. The restaurant environment has been described as both clean and rundown at different times. Food quality remains a highlight, with some praising the taste, but recent experiences with menu items like the Steak & Wake sandwich have been disappointing due to skimpier portions and minimal cheese. Overall, while the food can be excellent, inconsistent cleanliness and service affect the overall experience at this location.

Customers' Favorites

Panera Bread Reviews

2.7
317 ratings
Restaurantji Rating
5
26%
4
8%
3
15%
2
10%
1
41%
Food
3.1
Atmosphere
2.7
Service
2.8

Share your opinion about Panera Bread

Restaurantji Rating

Incredibly poor service, and it was not due to understaffing. The crew ( of five), was behind the counter screwing around, laughing with each other, even tossing food. And then, when we finally did receive or sandwich and salad, the tomato still had the bar code sticker on it. Truly disgusting. I will never go back there 👎. Ten thumbs down!

I’ve lost count on how many simple orders they get wrong or how often they’re out of stock on menu items. It’s ridiculous! How hard is it to read a ticket from an app order where everything is clearly written?! It’s like throwing my money away every time I ask for a cream cheese or a bread bowl because they never include it with my order. Stay far far FAR away from this Panera!!

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Hours

Monday 6AM - 9PM
Tuesday 6AM - 9PM
Wednesday 6AM - 9PM
Thursday 6AM - 9PM
Friday 6AM - 9PM
Saturday 7AM - 9PM
Sunday 7AM - 8PM
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