“Taylor went above and beyond in customer service, a truly uplifting experience that will inspire me to return and continue to spread the word about his exceptional service. I stop by a sonic almost daily and his customer serve knocked it out of the park. Will definitely be back!!!“
“ONE OF THE EMPLOYEES HANDED ME A SHAKE AND DIDNT HAVE THE LID SECURE AND IT WASTED ALL N MY CAR WHEN I GOT IT FROM HIM. HE DIDNT APOLOGIZE OR NOTHING. I TOLD THE MANAGER SHE DID NOTHING.. NOT EVEN TO ACCOMMODATE THE PROBLEM. HAD MILKSHAKE ALL OVER MY CAR SEATS AND CLOTHES.. VERY UPSET 😡 ABOUT IT!!“
“Ordered on the app as I pulled up. Not even 5mins later the car hop person came out with my drinks. I expected them to be a lot slower since they were busy. Looked like all young adults working which says a lot. Most places now are 30+ minute waits for a simple order with young adult running the place. So huge kudos to this sonic for making my order so quick. Definitely a first for me, when it comes to fast and great service at any fast food establishment.“
“Me and my husband Danny visited Sonic for the first time today, my order was taken by a young gentleman named Terrell I believe you spell it he seemed very happy to be at work and even suggested us what to try and he also told us if we ever come back just ask for him which made up laugh great experience will try again if we ever come back in town“
“So, this has nothing to do with food. Last night, I was doordashing and had a car issue. Idle pulley bolt broke and is partially stuck, part fell off, couldn't drive. Chrissy, Deja, and Liam all came out to help me, and straight up didn't even have to do that. I was having a really low night, and this was the cherry on top, man. They let me keep my car parked there, Chrissy lmk her dad is a tow truck driver, Deja called someone and helped diagnose the part, and Liam checked the bolt. I came back this morning with my brother and I updated Ally on everything. She even reiterated they wouldn't have it towed away if I needed more time. We had already called a tow truck to get back to my side of town, so she got us some waters while we waited since they don't have a lobby. I stg I can't say thank y'all enough, man. It's rare finding good people, and for everybody to stop and help me, a stranger, meant the world. Bless ALL FOUR of y'all, man, thank you!!! ❤️❤️❤️“
“I don’t normally just leave reviews but I was very impressed with this location after not having come to it a few years but the lady at the window and headset was very sweet and enthusiastic if she didn’t like her job I wouldn’t be able to tell she was that nice she saw I had Krispy Kreme so I offered a donut she very grateful and has made me actually want to come from Hopkins area and come to this location I appreciate her service and kindness“
“Had a previous review that was not supposed to be for Sonic, but the Wendy's nearby this location. The service here was quick for late night on a weekday and the staff are friendly which counts for a lot these days. My only caveat was that the double sonic burger I ordered while edible was obviously quickly thrown together with older vegetables. This is a reliable location that I'll continue to frequent as I work nearby. "Thank You" to the Sonic staff who work a lot harder than their nearby competitors!“
“Drive through Time was fast!\nOn my first trip, I had an "ice issue" with my Strawberry Lemonade (I received ULTRA ice when I specifically asked for "Light ice"). I went back to Sonic on the second trip, and an employee named\n"Caleb" /"Kaleb" made it better by providing me a new lemonade and great customer service (lack of negative attitude and apologies, even though he wasn't the one who created my drink in the first place). Overall, the food and service were good, I would visit this Sonic again. 👌“