Customers` Favorites
Customers` Favorites
“My husband found this shop and it has been the best find!!! We love the cinnamon rolls and Apple fritters - they are to die for!! Not only sooo fresh but large and truly the best we have had! He loves talking with the woman behind the counter. She is delightful!!“
Customers` Favorites
“Great place to sit with friends.“
Customers` Favorites
“This is quickly becoming Fraser Roofing LLC's favorite go to fuel stop before we go help homeowners! Their claim to have the world's best coffee is hard to argue (& this coming from a coffee snob 😆) Highly recommended ⭐️⭐️⭐️⭐️⭐️ & 👍👍“
Customers` Favorites
“it just a beautiful place cozy friendly staff good food a relaxing place to eat and visit enjoy going there“
“Always worth stopping to get food even if there is a line you can't beat the prices $1 for a sundae or a soft pretzel nothing on the menu is more than $2.50 besides a whole pizza which is only $8.98. the staff are always friendly and hard working.
The lines are normally long during typical meal times and can take awhile due to the low number of staff in the cafe but they do keep the lines moving.
I tried scan & go for the cafe for the first today and it was really simple and did shorting my wait time though there was still a line for the scan & go as well. It correctly noted that the chocolate yogurt was out and wouldn't let me order it. It also lets you scan the self serve items and pay them with your cafe order.
Over all it was a fantastic experience as always good quality food that is one of the highlights of a Sam's club run.“
Customers` Favorites
“I’m glad I decided to try First Watch. I usually eat at Eggs up or Waffle House. This was a pleasant experience. The service was perfect, and the food delicious. I will definitely be returning.“
Customers` Favorites
“Best fresh breakfast sandwiches made with local meats, amazing doughnuts with fresh Bavarian cream…. Making this place a regular stop from now on!!“
Customers` Favorites
“We visited for the first time today & were quite impressed ~ I suspect we will become big fans! We went to their charter location, now one of five locations; the variety in tasty offerings, as well great artisan-made organic skin & health concoctions, along with jewelry, pottery, & leather goods were quite unexpected. Highly recommend 👍🏻👍🏻“
Customers` Favorites
“Update:
I am highly impressed with how this situation and we were handled. Shout out to Chris who is over 13 stores and made sure this became a teaching moment and a moment to sit down face to face with everyone involved. If only we could do this in the world we would be in a better place as the human race. Panera will not be losing us as customers and I'm sure all the stores he is over will find themselves better because of his leadership. I decided to keep the original review because how a company handle issues shows character and builds trust for the brand
THIS is what passes for “customer service” at Panera Bread on Woodruff Rd????
My husband walked in to pick up a PREPAID order of bagels for his job.This was an order he stepped in to grab because someone else couldn’t, and somehow ended up being treated like a suspect instead of a customer.
And let’s be very clear about how this unfolded:
The first employee he spoke to had no issue at all.
He gave the name, and everything was moving exactly as it should.
Then an older white female stepped in and suddenly everything changed.
Suddenly he was a “scammer.”
Suddenly he needed to “call the person who ordered it.”
Suddenly the proof in his hand wasn’t enough.
Same MAN DRESSED IN A SHIRT WITH THE COMPANY LOGO. Same order. Same proof.
Different reaction.
This handome, beautiful spirited, kind BLACK AND PUERTO RICAN man who always wants the best for everyone is a husband, father, grandfather, brother, uncle, nephew, cousin, grandson, friend, mentor, leader, a man of God, and a pastor. His reputation of service to others is phenomenal! He is the kind of man who speaks to everyone, holds doors for others, and will help a stranger without hesitation.
And even in that moment of being profiled over something already PAID FOR he did not get loud, did not get rude, did not become angry( how yall LOVE TO STEREOTYPE PEOPLE OF COLOR)
He bit his tongue! Stayed calm! Showed restraint!
And waited while your employee decided whether he was “worthy” of receiving an order that was already paid for!!!!
That right there is the problem.
Because when a man can do EVERYTHING right, come prepared, be respectful, be calm and YET STILL be treated like he doesn’t belong...
That’s not confusion.
That’s not policy.
That’s bias! That’s profiling! That’s racism!
Panera Bread please explain to us why did one employee see a customer, and another see a threat?
What kind of environment allows that kind of bias to show up so comfortably?
And what are you going to do to make sure this doesn’t keep happening?
Because today it was my husband a man who chose grace when he didn’t have to!
But let’s be clear 🗣🎙 HE SHOULD HAVE NEVER BEEN PUT IN THAT POSITION TO BEGIN WITH!
DO BETTER! BecAUSE HE DESERVES BETTER! WE ALL DO!
SICK OF IT!“
Customers` Favorites
“I had such a great experience at this Panera location. The service is fantastic. Staff brought samples around to the customers. The blueberry muffin is to die for! I ordered the 2 + 2. Only $9.99. I received a grilled chicken apple salad, baguette, and a chicken salad bagel. They kindly put the chicken salad on a bed of lettuce when I requested my bagel separate. This place is awesome. They have stepped up their game for their customers.“
Customers` Favorites
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“This is by far one of the best cannoli's I have had outside of NYC. Taking a bite out of it reminded me of visiting family in the city and bring home a box of these precious jewels. I cannot wait to come back to try more of what you have. Worth the 2 hour drive. Thank you to transporting me back in time“