Dunkin' Donuts in Irmo

“Im on a road trip back to Florida from Tennessee and one of my stops was this dunkin donut and let me tell you they super nice better than floridas DD workers, the food was fresh made to order and my coffe was good. All 3 ladies work together and during the rush they still have out good customer service 🙏🏽“

“I just want to respectfilly say if a business don't allow employees to answer and have personal cell phones on them while at work. I would've haye to have needed to get in contract with a child/family member that works at both west columbia area, forrest drive, st andrews road, two notch road garners ferry road and Cayce. I called each of those stores for over 2-3 hours hoping someone woukd answer the phone. Not 1 answer that business. Until I searched again and couldn't understand how I passed a location in irmo, which is why I'm writing this. Faith Bailey answered the phone. And I was so excited I said oh baby I'm about to Google review your .... And with her not knowing I was excited and pissed at the same time. Her customer service skills and polite and very mannerful personality just kicked in. She said polictly oh no is there something I can do to assist you. At that moment I realized she didn't know I was stating a goig review. But she still was very knowledgeable of everything I was calling about and directed me to where and why if I was to be looking for items such as the banna pudding donut, this is why and where I would be able to find them. So I would like to say to this dunkin donuts location lake Murray Blvd, irmo sc Faith Bailey has shown a customer of your business 100% Empathy, patience caring. Her professionalism is impressive and I thank her for going above and beyond to resolve/ inform me with correct information for my issue. So thank you Faith Bailey you really don't know how much your effort brought a smile to me as a customer and thank you for being a vital part of the dunkin team and I pray that this reaches who it needs to reach cause baby I could tell you really care about your job and I really appreciate it. 10 stars for you girl.“