“I like McDonald's but it's declining in food quality and service. Often times we go to McDonald's for the children's happy meals. Most times, the counter staff seems to run on autopilot...no welcoming words, blank facial expression or just indifference. We much rather experience the drive-thru service and do...rather than. ordering and dining inside. The bun size, and meat patty size and thickness, seem to get smaller but price keeps rising. A small cup of orange juice is north of $2. Needless to say, I can go to the grocery store and by a gallon for the same price ..and do. The Food is just slapped in the wrapper or the box. Just 5 years ago, food service was the very opposite.“
“Normally, I enjoy going to this location. However, on this visit, the order taker was not friendly. She did not greet us and just stuck our receipt out the window. The girl at the 2nd window did not smile but at least spoke. Customer service on this visit was not as good as it usually is.“
“I had a Big Mac today. I haven't had one in years. It was the perfect bite of a fast food burger. The two thin patties of beef as opposed to just 1 thick one, spread the taste of beef throughout the bite. The robust, fresh lettuce cushioned the bite, making the burger "chomp-worthy". The onions gave it a zesty flair that complimented the "Mac Sauce" and amplified it's taste. This was engineered to taste amazing and be the perfect bite of a fast food burger.“
“Wow it was touch and go there for a minute but what a turnaround! I was helped by kyrone, I thought the spicy chicken was a little dark but they assured me that was the way it was supposed to look. Turns out it was sooooo delicious. I got that McCrispy deluxe and wow. Mind blown. Thank you guys!!!!“
“Very impressed by this McDonald's. The franchise owner of this McDonald's has implemented a CFA type service model. Employees are kind, respectful, and walk around with an essentials basket with sauces, straws, and napkins. I'm not used to this type of service from McDonald's. I'll definitely be back!“
“I always appreciate the excellent customer service I receive at this place. I typically use the drive-thru, and I’m fortunate to see Nora there in the mornings. She consistently goes above and beyond to ensure that my experience is positive. Her friendly demeanor and efficiency truly make my day better. She's definitely one of the best employees I’ve encountered!. Everything went smooth definitely will be back. Food and meat always fresh and well prepared.“
“I must say, with the current staff at this particaulat McDonald’s…the manager (usually in a ‘Carolina Blue’ dress shirt) Mr. Brandon is a BIG part in this location’s success. Not only does Brandon go above and beyond to serve every customer, his energy is out of this world kind! He is professional, even when things get chaotic. He is one of the most personable people I’ve encountered. The man deserves a spike in his income, considering the staff he is being asked to manage. Fantastic job Mr. Brandon.“
“The app is a problem & I lose a lot of points. I do not like associates with long finger nails & long hair swinging around in the food area of preparation. Gloves should be worn for food handlers. Hair nets for long hair. Burgers are messy. The last chicken sandwich made me sick.“
“Great drive thru close to the beach and on Rt. 17 close to a lot of businesses. I stop here often for lunch or drink. I use the app and so I often get free fries with purchase of a drink or free items with the points I get earn. Dependable food quality and variety. I miss their breakfast sweets. The McCafe coffee products are comparable to Starbucks and much cheaper. No calorie friendly place.“
“The best service I'd ever had at a fast food place. All the employees were super nice, checked to see if we needed anything. Had smiles on their faces. Very pleasant. The place was very clean. All restaurants need to take lessons from this McDonald's! Will return when I'm back for vacation again!“