McDonald's in Florence

“My daughter and I had an amazing experience! I went through the drive-thru and realized I had forgotten my wallet. I explained the situation to the cashier and let him know I lived nearby and would return shortly to pay. To my surprise, he graciously paid for our meal using his own reward points! This act of kindness was truly above and beyond.

Thank you, Tae, for your generosity and exceptional service. You exemplify what true customer service looks like, and because of you, you’ve personally earned my continued business. Well done!“

“My husband and I were driving back to VA and stopped her to eat with our kids. It’s by far the cleanest McDonald’s we have ever been to. Also, the staff was so kind. The man with the “rich” necklace not sure if thats his name but he’s the one that took our order and kept refilling our cups. He didn’t make us feel like burden but was continuously helpful and respectful.“

“Clean, fast and friendly!!
It doesn’t get much friendlier or helpful than the Manger Donald. 40 dollar order and it was out under 3 minutes. Donald was a super nice dude, I appreciate you!
I hope corporate sees this, reach out to your team and let them know they’re appreciated!“

“We were visiting from out of town.Great food and clean store! Awesome service. The manager Shrethia did an amazing job of being professional and friendly. I greatly appreciate her service. Give her a raise! Keep up the great service! Thanks for breakfast!!😀😀😀“

“Just had a great customer service experience. I got a wrong order and brought it back to store the next day. Treasure took care of the problem with no question asked. She was empathetic and showed concern. I must say this is the best experience that I have had at McDonald’s in a long time…. The food she gave me was fresh and exactly as I ordered it! As I waited for my order the crew that was working today was on it. They were working together to get it done. Very impressed!!!“

“Mrs. Celeste is AMAZING very friendly and personable .. was open and interactive with my self and whole family ..
A lady tried to come up and aske her questions about product and she corrected her VERY POLITELY to hold a moment she was in the middle of helping me ..
TOP NOTCH EMPLOYEE.. her team is awesome as well ..“

“The entire experience was great. I was so very tired and hungry, and it was almost as though they could tell. The staff was fantastic. They took care of me quickly and were so nice. Everything was so good and the atmosphere was very pleasant. Loved everything about my experience. I got food to go after finishing. This is definitely going to be my go-to every time I travel between Myrtle Beach and Columbia. I“