“The large portion of Mac and cheese was literally so small. $12 for this. On top of that, all of our Mac cheese was barely luke warm. I’m a local and won’t be coming back to this location.
EDIT: I asked for a manager just to let them know and specifically said we aren’t asking for a refund or a coupon but I wanted them to know that they are serving cold food from the line. She made us 3 more large Mac and cheeses herself. She said they have some new employees and she made it right so I changed the review only for McKenzie’s professionalism. We just want warm food served with normal size portions so thank you for making it right. It was all my son wanted for graduating to middle school and we appreciate you.
Guys on the line in the kitchen…I worked in Panera when I was 15. It’s not that hard. Good thing you have a solid leader.“
“The food was ok, but l'm giving 5 stars in service because of Jasmine's service. She was one of tge friendliest panera host I've had in a while. So I have to acknowledge good service when you get it these days. Thank you Jasmine!“