McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
3084 Lancaster Hwy, Richburg
(803) 789-3353
About McDonald's
Customers' Favorites
McDonald's Reviews
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Got a 10pc nugget that an employee must have been eating on in the back. Most definitely a DHEC code violation for human to human fluid contact. Thank God I got to it before my kids did. Manager could care less.
I was told I had to use the Kiosk or they would not take my order. I was visiting the area and I am not comfortable using the Kiosk. So I left and went across the street and pitched lunch for my husband and I at Burger King
Beautiful high tech building. But very inefficient . Had to order at Kiosk. And most people in line were not thrilled. Poor communication between kiosk and servers . Slick dangerous floor. Needs more personal attention .. hope you can work out the kinks
Ratings
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 11PM |
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McDonald's is known for its friendly and helpful staff, which can be seen in various customer experiences. A new female manager at night received praise for being nice, kind, and smiley, even during busy times. This positive attitude has improved the overall experience for many customers. However, there are ongoing issues with inconsistency among the staff and service. A customer emphasized that the staff can vary greatly, leading to mixed reviews about the food and service quality.
Some customers reported that food is hot and fresh, with items like hot cookies and ice cream available. However, others have faced problems, such as incorrect orders and long wait times. There are also complaints about the drive-thru's pothole, which has caused damage to a customer's car, leading to criticism of the staff's response. Despite these issues, customers have noted good experiences when staff members, like the shift manager, quickly resolved problems with missing items.
Customer experiences can greatly depend on the time of day and who is working. Breakfast service has been specifically mentioned as unreliable, with some customers noting that the restaurant does not open on time before 6:30 AM. Overall, while there are areas needing improvement, many customers appreciate the friendly service and fresh food at this McDonald's location.