McDonald's

Name: McDonald's
Address: 3084 Lancaster Hwy, Richburg, South Carolina, 29729, US
Telephone: (803) 789-3353
Price range: $
Rating: 2.6

$ • Fast Food, Burgers, Coffee Shops

Hours:
3084 Lancaster Hwy, Richburg
(803) 789-3353

Menu Order Online

About McDonald's

McDonald's is known for its friendly and helpful staff, which can be seen when a customer received a quick solution after a miscommunication at the drive-thru. However, there have been ongoing issues with the drive-thru's pothole, which caused damage to a customer's car, and the staff's response to this incident faced criticism. A customer highlighted a great experience with a staff member named Sharlene, who was professional and kind, improving the customer's view of the chain. Another customer noted that when they found some of their ordered items were missing, the shift manager quickly resolved the issue by making the missing items for them.

Customer experiences can vary greatly. Some find the food and service to be excellent, while others have reported awful experiences, often depending on the time of day and who is working. Wait times for food can be inconsistent, with some reporting that their orders are delayed, while others receive their food much quicker. Complaints about lukewarm fries and dry burgers suggest there is room for improvement in both speed and quality. During off-peak hours, the service quality tends to decline, as the morning and day staff are noted to be exceptional, while evening shifts often consist of less experienced employees.