Tim Hortons in Regina

“I work for a large construction company and I pre ordered 7 - boxes of coffee and 100 muffins and donuts, let me tell you the process was so smooth! Marlon was amazing! I picked up my order at 6am the following day and Marlon had all coffee and donuts ready on time and helped me load up my car! Excellent customer service by Marlon!“

“Great downtown location! The staff here are always moving fast and working hard, even when the morning and lunch rushes get packed with the downtown crowd. My coffee is always served hot and fresh, and the breakfast wraps are made right. Shoutout to the team here for keeping their energy up and staying friendly during the busiest times of the day.“

“This was my first visit to Canada, and after leaving I had one thing to tell the world: WAKE UP, AMERICA! What are we doing with these Dunkin Donuts? Horton’s has better donuts and way better food! I declare that I will not rest until every Dunkin in the US has been eliminated and replaced with a Tim Horton’s!“

“Great experience every time! The staff are always welcoming, greeting customers with a smile and providing fast, efficient service, even when the lineup is long. It's impressive how well the team keeps things moving while still making customers feel appreciated.

The coffee is hands down some of the best in Regina. If you've been disappointed with your coffee elsewhere, I'd definitely recommend giving this location a try.

A special mention to Bhavini for her exceptional customer service. She always goes above and beyond to create a positive experience. That said, all of the staff at this location are fantastic and deserve recognition for their hard work and friendly service. Keep up the great work! ☕👏😊“

“Before I came to the Shell Tim Horton location, I’ve had the worst experiences everywhere else. Winnipeg St and Ross Ave, forgot my order for about an hour so I brought my service to the Northgate shell Tim’s location and I’ve been amazed by the hospitality, love and respect I get from these amazing staffs. Now we are like family! They know my order as soon as I walk in and has never let me down. Always helpful and smiling even with some entitled customers. I’m also a free spirit, people person so I admire and cherish the service at this Tim’s location. I gladly recommend this Tim’s Horton to everyone! Bel“

“The staff is always so kind, compassionate and accommodating. My favorite Tim Hortons in Regina. Whether for take out, dining in or picking up, the staff here go above and beyond to make sure you are happy with your food and drinks. Thank you very much to the staff at this location. You have been going above and beyond to make sure I've received good food while I recover at home after a stay in hospital.“

“Went late at night. Sky was clear, flowers in the field blew in the wind. My friends and I decided to drive through the drive through. A nice man greeted us and took our order. Once we had completed our order we mistakenly forgot a drink so went through once more. The same hero of a man was taking our order and helped us use our gift card. Unfortunately we forgot a drink and forgot to scan my Tim’s reward points card for a second time so went through again. Yo Ik so what they say, third times the charm. The third time a different employee answered our calls, so I had to ask for my favourite employee again. Fortunately he was there shortly to take our order. Once again his service was superb, his smile was out of this world, and his voice was angelic. He took our order once again as an outstanding staple of Tim’s service. We tried giving him a tip for his understanding and amazing service but he simply said “no problem, it’s my job”. People like him don’t come often, and when they do it’s a pleasure to speak with them. This was an experience to remember and I will most definitely be returning to this location when ever I have a craving of my beloved sparkling blackberry yuzu fruit quencher. 3 star for each time we went through the drive through and the other two for his amazing service. If there were more stars to give I would give them all.“

“The service es great and we enjoy coming here for a good time. My request is that you please put up a NO PARKING sign on the ramp, my husband has had trouble getting up it several times because someone had parked the car there. I am making this request not just for him and for other people who use wheelchairs. It is not the first time I have made this request. Thank for your attention“

“I had a great experience with Jiya and Nobel. They were friendly, respectful, and professional throughout my visit. They also helped me choose from the menu and offered great suggestions. I really appreciate their excellent service—keep up the great work!“

“I really enjoy coming to this Tim Hortons because the staff are always friendly and understanding. I’d especially like to recognize Charmaine. I was ordering coffee for my coworkers and had to call them to confirm what everyone wanted. Charmaine took my order with incredible patience, and she was humble, kind, and professional throughout the whole interaction.

Thank you, Charmaine, for the excellent customer service. Keep up the great work!

Cheers!“

“I want to share my review from my last visit here i usually don’t get good service from the employees from other locations but here it was different a warm welcome with smile made me comfortable to order although i got wrong order but staff accepted the mistake and the supervisor named sehaj was so humble she not only gave me correct order but also handled the situation calmly. Great experience good quality food must visit location as compared to other locations based on behaviour and food quality too.“

“had a great experience at Tim Hortons thanks to Simran. She is an incredibly hardworking and dedicated employee who always goes above and beyond to make sure customers are happy, she always knows my order and get it ready the moment i enter the store. Her positive attitude, efficiency, and friendly service really stand out. It’s clear that she takes pride in her work and consistently delivers excellent service. Simran truly represents the best of what customer service should be! Great job Simran!“

“Great place !!! I dont usually come out this way for coffee , but when I do it's always a warm welcome , great customer service ! Very friendly employees and very fast service !!! And ohh yaaa you can actually understand the people working here !!! They also have patience when taking orders !!!! Yall are awesome !! Keep up the great work !!!!“

“I’ve been there a few times and in the recent visit this Sunday, I got my order a bit messed up and when l told the staff about it and an employee named charmin calmly apologized and remade the correct order and also gave me a complementary donut at the window.“

“This is, without a doubt, my favorite Tim Hortons. I mostly use the drive-thru, and the team always makes the experience feel personal. They recognize me by my name or voice and even remember my usual preferences without me asking.

The staff is incredibly friendly, fast, and welcoming, even during busy times. Their positive attitude says a lot about the amazing work culture and leadership at this location.

A special thank you to Juls, Elvie, Aubrey, Ahmon and to all the other staff —maraming salamat for always making my day a little brighter. Before the coffee even kicks in, your smiles and kindness do the job!

To the management: this team is a gem. Please take good care of them—they’re the reason I keep coming back.“

“It has been fun and it’s nice to make a memory with my partner. We would get the special, Harry Potter collab: 3 mystery cards along with a drink. It’s been really fun.

Although, they did forget to give us a pack, when we told them that we didn’t get one additional pack, they gave it to us.

Their limited time blue drink? Lemonade is good too.

But I do not recommend their hazelnut coffee.“