McAlister's Deli
$ • Sandwich Shops, Salad
Hours:
465 Marilyn Ln, Alcoa
(865) 380-0012
About McAlister's Deli
Customers' Favorites
McAlister's Deli Reviews
Went in to get a pick up order and was told that they do not take bills over a $20! I had a larger bill and they refused to take it. So, I had to go get change or I wasn’t getting the food! On one hand if you are a small business, sure, I get it! But you are a restaurant. Luckily, the business next door was super kind and gave me change. They even found it to be ridiculous! But my complaint is that if I didn’t get change, then my to go order would have been tossed in the trash!!...read full review
Absolutely will never do business here again. The service was horrible and even the manager that was on duty had a horrible attitude and no idea of what customer service skills were.
Lovely super good great employee customer service
Ratings
Menu
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 9PM |
| Saturday | 10:30AM - 9PM |
| Sunday | 10:30AM - 9PM |
McAlister's Deli offers an excellent lunch experience with courteous and friendly counter employees. Orders are quickly brought to tables, and staff proactively refill drinks. The restaurant stands out for its attentive customer service, which often exceeds that of other dining places. Vegetarian options are considered good, with a variety of sandwiches and soups available. A popular choice is the Jalapeno turkey crunch sandwich. The deli, located in a shopping area, has ample parking. The manager is known to check on customers to ensure their satisfaction. The restaurant is also noted for its cleanliness and well-stocked environment. Employees clearly take pride in their work, creating a welcoming atmosphere. Customers appreciate the helpful staff, like Trish, who go out of their way to make sure orders are right and guests feel valued. While some orders may occasionally have issues, overall, the experience remains positive, and the food, such as the delicious spud, is highly enjoyed.