Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken Wings
Hours:
1099 Hunters Crossing, Alcoa
(865) 980-9570
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This review is for the Zaxbys located in Alcoa, TN. My daughter was eating her food and found a long blonde curly hair on one of her chicken wings, so I brought it up to the counter to have it remade. The cashier went and spoke to the person at the food window, who was a guy with a long blonde curly beard, no beard covering at all and was on the food line preparing all the food. I instantly felt sick and asked to speak to the manager. When I explained the situation and my concerns...read full review
eat in5/7 351pm. ticket time wings cold.carried out a few weeks ago ordered exact same meal and recieve bone in instead of traditional and no Cole slaw that I had ordered extra. Floor dirty and sticky ,woman walked out literally because of that. A visit from district manage unannounced warranted.
1st time I stopped in my food was cold and tossed in wrong flavor.
I give it another try tonight and I get neither of what I actually ordered. I ordered 10 fingers in sweet/ spicy and a basket of bread.
I get 9 little pieces of chicken in the right sauce but with a basket of soggy fries that I didn't order because by the time I'm home they are soggy and not edible in my opinion.
I'm sure you're familiar with inflation so it's not as easy to eat out anymore so we would...read full review
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10PM |
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Zaxby's Chicken Fingers & Buffalo Wings is highly appreciated for its great food and friendly service. Many customers love the chicken, wings, salads, and grilled chicken options. The salads are described as huge, and the wings are considered great by those who tried them. The staff is often praised for being nice, helpful, and going above and beyond to make sure customers are satisfied. One manager was especially recognized for making things right after an issue with a dash order. Customers also mention that the drive-thru staff is friendly and accommodating. Some minor complaints include long wait times for a milkshake, dusty fans inside, and small portions of fries and sauce on the wings. Despite these, the overall experience is positive, and the restaurant is recommended. The location has plenty of parking and offers vegetarian options like salads and grilled chicken. The exterior design has recently changed to an emo paint job, which some customers find odd, but it doesn't affect the quality of the food or service.