“I Visited this locations drive through tonight, for the second time in the past week, and was pleasantly surprised both times to see a new guy working the window. he is outstanding. Very attentive and polite to customers. Food was out fast, and still hot when I arrived home. Everything ordered was made precisely as requested. Hats off to this crew! (I have encountered rudeness from different Taco Bell employees in the past) recently however, my expectations have been exceeded. Keep up the good work and give this guy a raise! will add name if learned“
“I was at Taco Bell in alcoa this evening. Some were on their breaks, and some getting off work, so working well they was a man came inside and just stood there I was standing there waiting on my order all at once this lady comes in screaming too the top of her lungs to all employees there that she didn't get 1 cinnamon crunch in her order in drive through said her husband was waving his arms while he stood there he did not move or say a word till she came in out of control I mean come on that cinnamon crunch is only a dollar and something no need for all that drama and screaming that loud at every employee that worked there what is wrong with this world where is your patience and human kindness they were doing their best they didn't mean too mess up shame on you lady you need some anger management I felt so sorry for all those work they were so upset one was pregnant whats this world coming too .you guys hang in there and God bless you all“